Tuesday, March 4th, 2014

CPAs Live In The World Of Email

I have mentioned this before….  for some of the population, email is dying out. I’m not convinced it is going away anytime soon but you should be aware that your new hires might not be as adept at email as your more experienced people.

As I talk to practitioners and their teams around the country, I hear the constant lament – “I am swamped by email!” It often becomes a bragging contest: I had 100 emails today. Oh yeah, I had 200! That’s nothing, I usually get 300 per day.

Since email is a primary tool of the CPA profession, it might be helpful to learn 10 Trigger Words to Ban From Your Emails. I found them in an article on Inc.  Here they are…. but follow the link to read more about them.

Unfortunately – it’s dismissive

But – it’s jarring and too informal for business

Sincerely – a common signature word has become meaningless

Regrettably – the sender doesn’t usually feel regret

Best – don’t use it if you don’t have data to back it up

Amazing – just as “best” it is better to skip such words

Statistically – be specific with statistics

Formally – what does “formally introduce myself” really mean anyway?

Interestingly – it’s a filler word, skip it.

Remotely – what does it mean to work remotely? Iceland is remote. Just say you’ll be working offsite.


  • "I have hated words and I have loved them, and I hope I have made the right."
  • Markus Zusak, The Book Thief

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