Monday, April 14th, 2014

April 14th – A Tale of Two Firms

The story inside some CPA firms today…..

  • It’s going to be a crazy-busy Monday.
  • Most of the partners and several team members worked both week-end days.
  • You have a lot of “loose ends” to tie-up so you can get the return or extension filed.
  • There are several clients you have to call and break the bad news that they owe more than they expected.
  • You are expecting two or three clients, the same ones every year, to drop off or email information and expect to get their return tomorrow. They will pay you for last year’s tax work when they give you this year’s info.
  • A partner says, “I only have 3 or 4 8879s to get signed.” The problem is that each partner and some managers are saying this and there are 8 partners and 6 managers in the firm.
  • The firm administrator will be asking the admin team to be prepared to stay late today and tomorrow.
  • Tomorrow, when the party begins around 4:00, the admin team will miss it because they will be swamped with last minute tasks.
  • Dinner will be served this evening and some partners and team members will be working late into the evening.

The story inside some CPA firms today….

  • It will be a relief to come in this Monday because you have worked hard and everything was finalized on Friday.
  • You communicated clearly and thoroughly with clients and they know what to expect.
  • Everything that needs to be extended is already extended because you have notified your clients, for years, that if they don’t have their complete information to you by April 7th, their return will be extended.
  • When a client is slow to pay for their individual tax work, the following year you ask for a retainer before you begin the work.
  • You actually close at noon on April 15th, or
  • For years, you have given your team members April 16th as a holiday (or the Friday after April 15th), and it’s their favorite holiday.
  • Your after-tax-season feedback survey will go out to your people on April 16.
  • Your admin team never misses your tax season party. You have outsiders plan the party so they don’t have to also handle that task.
  • "Planning is bringing the future into the present so that you can do something about it now."
  • Alan Lakein

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