Tuesday, April 26th, 2016

Now Is The Time For A Client Survey

“A man’s feet must be planted in his country, but his eyes should survey the world.” – Craig Kilborn

Busy season is over. You worked long hours. You focused on clients and probably ignored important things at own firm. You have served your clients well.

Did you, really? How do you know?

There is an easy solution to this important question. Simply ask them.

This is a perfect time to do a client survey. Find out how they really feel and if you are meeting their expectations. Find out what you can do to exceed their expectations. Find out what other services they need from your firm. Find out if they are even aware of all the services you can provide.

If you don’t do a full-blown survey, at least call your “A” clients and ask them if you met their expectations. Thank them for their business. Show them some love!

Here’s some information about my Survey Services.

  • "USA Today has come out with a new survey: Apparently three out of four people make up 75% of the population."
  • David Letterman

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