Tuesday, January 24th, 2017
I Can Do It A Lot Faster
“Deciding what not to do is an important as deciding what to do.” – Jessica Jackley
CPAs who have reached the manager level in a public accounting firm are not always great managers.
They have reached the manager level (usually the level just below partner) because they have worked very hard and been with the firm for several years. They are good at managing the client work. They have been trained and trained for that job. The firm has invested significant dollars in their technical knowledge advancement. They are great technicians.
Firm leaders then expect them to naturally be great managers of people – great trainers, mentors and delegators. Yet, the firm has not spent any money on teaching them how to be motivators and leaders.
Perhaps you have heard this story inside your own firm – Sally is a great manager. She brings the job in on time and under budget. She works an almost unreal amount of hours to get it done. She has an engagement team to help her. Young Bill on her team struggles with a particular part of the work. Sally takes the work back and does it herself. Her excuse is, “I know my billing rate is much higher than Bill’s but I can do it in half the time.” Thus, Bill never learns and Sally is tired and stressed.
Ask you younger people to stretch – they might just surprise you in how much they can accomplish if they are taught, managed and encouraged.
- "No person will make a great business who wants to do it all himself or get all the credit."