Wednesday, May 10th, 2017

Clear and Unclear

“No culture can live if it attempts to be exclusive.” – Gandhi

Studies tell us that accounting graduates are looking for an employer that can show them a well-defined career path. They want a firm that clearly communicates expectations.

Your firm has worked very hard at doing all of that. When new people join the firm you have documentation that shows them career paths. Your performance evaluation system gives them frequent feedback and sets expectations.

Leaders are pleased and assume all of effort put into developing and communicating career paths and expectations is working effectively. Everything is clear.

But, what about the grapevine? What about the unwritten ground rules that thrive inside every office? What about the things that are unclear?

Leaders tell new people to speak-up, make their opinions known. Peers may tell them to “be careful what you say when Nancy is in the room.” So, it is not always safe to speak-up?

Once again, it is all about your firm culture. If you have a culture that is productive and positive, one where there are few, if any, mixed messages, you will have better employee engagement and enhanced productivity.

Firm culture needs to be a strategic focus and continually fostered throughout the firm.

 

  • "A nation's culture resides in the hearts and in the soul of its people."
  • Gandhi

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