Tuesday, June 13th, 2017

Toxic Behaviors

leadershipfreak“Leadership is the capacity to translate vision into reality.” – Warren Bennis

If you are a regular reader, you know that I follow Dan Rockwell, @Leadershipfreak – his tweets and his blogs.

This morning, I read his blog titled, The Complete List of Toxic Behaviors That Poison Teams. Sadly, so many things on his extensive list I see happening inside CPA firms. Many of them apply to the partner group and a lesser amount apply to the entire team.

Here are just a few that I see happen most often, along with my specific comments. Please follow the link and read all the behaviors that are toxic. You might be surprised how many you see inside your own firm.

Assume silence is agreement – When I facilitate partner retreats and a tough issue comes up for discussion, I notice that some partners “look at their lap.” They avoid eye contact and remain silent. Other partners assume the silent partners are in agreement and usually they are not.

Allow power-mongers to drone on and on – You know them, the more powerful partners who believe everyone wants to hear what they have to say – over and over again and again. No one stops them!

Invite the same people to the table, year after year – Invite outsiders to your partner meetings – mix it up by inviting one or two managers, then some seniors. Involve a local advisor, like an attorney you trust or a professional outside marketer and use a facilitator familiar with the CPA profession

Solve every problem and address every imaginable contingency before you try something – Accountants are too risk adverse and too comfortable in status quo to risk trying new ideas.

Discuss, but don’t decide – I don’t think I have to explain this one. The most common comment I hear, “Let’s put that on the agenda for next year.”

  • "In the end, we will remember not the words of our enemies but the silence of our friends."
  • Martin Luther King, Jr.

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