Thursday, July 6th, 2017

No Email Day

“Effective teamwork begins and ends with communication.” – Mike Krzyzewski

An article via Fast Company caught my eye recently: My Entire Company Avoids Email For One Full Day Every Quarter.

When you email somebody at LaSalle Network, a recruiting and staffing agency, there’s a one in five chance you’ll get this auto-response: “It’s no-email day at LaSalle Network! Today we’re embracing live communication and collaboration. I’m here, just not in my inbox . . . call me! I want to hear from you!”

For the past three years, the company has set aside one day a quarter to abstain from emailing, forcing everyone on staff to get up from their desks and go talk to one another—or at least to pick up the phone. “It’s easy to hide in your inbox, especially when there’s a client issue,” CEO Tom Gimbel concedes. But he’s found that “live collaboration allows us to be more creative. When talking through an issue, we’re faster at coming up with possible solutions and generating new ideas.”

Why couldn’t an accounting firm do this? Here’s how to experiment – what have you got to lose!

Declare a “no email day” for an entire weekday. Everyone is off email from 8:00a to 5:00p except for two 20 minute breaks to identify any REAL emergencies.

Everyone powers down their email and sets a notification – like the one above.

You must talk to people in person or on the phone.

Assess if it cuts down on miscommunications and actually causes more face-to-face dialogue and communication.

Might be a fun experiment this summer and maybe you will make it a habit.

As the business founder, Tom Gimbel, notes, “It’s not perfect. We’ve had people who do get upset or don’t understand why we do it, but overall it’s helping build camaraderie among employees. And most of our clients and vendors have been really supportive.”

 

  • "The kinds of errors that cause plane crashes are invariably errors of teamwork and communication."
  • Malcolm Gladwell

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