Thursday, August 17th, 2017

Using Fear as a Motivator

“Everything I’ve ever done was out of fear of being mediocre.” – Chet Adkins

There are plenty of people who argue the pros and cons of using fear as a motivator. While I can’t imagine building an organization via motivation by fear, we are hearing a lot about it in the workplace these days.

I believe, in the CPA firm world, we see very little management by fear. Not, that it never existed. I have been around long enough to remember when it did. However, it has become a thing of the past in well-run firms. We have been able to attract and keep people who have the passion for public accounting, the work they do for clients and the pride they feel in being part of a winning team – all the things I hope to bring to you, on a regular basis, with this newsletter.

As I work with accounting firms around the country, I see both sides of the coin.  Many employees want to see a little more discipline and structure in their firm.  They feel the partners let things slide and do not address issues of poor performance.  A dose of fear for some employees would be an improvement.  A lack of discipline culture can be very demotivating.

On the other side of the coin, team members in other firms tell me that partners are always looking over their shoulder and providing feedback in a very critical style.  Each partner wants things done in a different manner.  The fear from employees comes from dreading the extensive, critical review notes issued by those in charge.

Striking the right balance of discipline, structure, coaching and recognition will go a long way to inspiring employees to work a little harder, demonstrate teamwork and even be more creative and helpful to clients.

  • "One of the greatest discoveries a man makes, one of his great surprises, is to find he can do what he was afraid he couldn't do."
  • Henry Ford

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