Monday, October 16th, 2017

Partner Accountability

“If you are building a culture where honest expectations are communicated and peer accountability is the norm, then the group will address poor performance and attitudes.” – Henry Cloud

I hear it discussed all the time. I also hear partners debate what accountability really means. Most seem to find it very difficult to define, thus accountability is not part of the partner group culture.

I often describe accountability as simply the act of asking questions. Did you make that follow-up call to Joe Prospect? Did you schedule lunch with that disgruntled client? Did you counsel Jill Newperson about CPE that would be appropriate for her?

When you have a lack of accountability there are consequences.┬áIn Aquila Advisors recent newsletter, August Aquila skillfully answers the question, “What is partner accountability?”

  • "The keys to brand success are self-definition, transparency, authenticity and accountability."
  • Simon Mainwaring

Leave a Reply