Wednesday, February 7th, 2018

Be Sure You Are Asking

“One who never asks either knows everything or nothing.” – Malcolm Forbes

It’s busy season. You are talking with so many clients either in person or via phone.

They are asking questions. Are you?

Every time you are talking with a client ask:

How are we doing?

Encourage them to share even little things that might bug them about your services, your communication and what you can do better.

Do you know anyone who could use our services?

Just briefly tell them how referrals are so valuable to you and the firm.

 

  • "Why and how are words so important that they cannot be too often asked."
  • Napoleon Bonaparte

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