Thursday, April 12th, 2018

Accountability

“Leaders inspire accountability through their ability to accept responsibility before they place blame.” – Courtney Lynch

ThereĀ are a lot of conversations in public accounting firm circles about accountability. Practitioners ask, “How do we hold people accountable?” They want to know exactly what to do and what to say.

In an accounting firm, it is almost always from the top down. As leaders, you want your people to be held accountable for their performance or lack thereof.

Keep in mind, accountability is a two-way street. If you are holding your people accountable for their performance, they should also be holding you accountable for your performance.

Is that happening at your firm? Do the members of your partner group hold each other accountable? Do you welcome upward feedback so that you are accountable to everyone in the firm?

  • "Go into every interaction with those who work for you believing that you are as accountable to them for your performance as they are to you for their performance."
  • Jim Whitehurst

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