Friday, May 18th, 2018

How To Win Friends & Influence People

“The only way to get the best of an argument is to avoid it.” – Dale Carnegie

Maybe you have read it, the book by Dale CarnegieHow to Win Friends and Influence People. I have read it more than once. It was written long ago but still has power today.

I came across a small pamphlet by Carnegie reminding us of the principles from the book.

Here’s an excerpt:

Become a Friendlier Person:

  1. Don’t criticize, condemn or complain.
  2. Give honest, sincere appreciation.
  3. Arouse in the other person an eager want.
  4. Become genuinely interested in other people.
  5. Smile.
  6. Remember that a person’s name is to that person the sweetest and most important sound in any language.
  7. Be a good listener. Encourage others to talk about themselves.
  8. Talk in terms of the other person’s interests
  9. Make the other person feel important – and do it sincerely.

Try using these on your clients AND your employees or co-workers. Make them part of who you are!

  • "Remember, today is the tomorrow you worried about yesterday."
  • Dale Carnegie

Leave a Reply