Archive for the ‘Change’ Category

Wednesday, May 3rd, 2017

Create Turnover – Keep People Moving!

“Accept the challenges so that you can feel the exhilaration of victory.” – George S. Patton

Think about it. Your firm turns people over on a regular basis. I don’t mean that you have people resigning from the firm. I mean they change jobs inside the firm.

They go from intern to staff. From staff to senior. From senior to manager and so on. The best thing you can do is to clearly define the roles in your firm so that people don’t have to leave the firm to get a new challenge or to enjoy a new opportunity.

A warning, you need to be sure there really is a difference between what a staff person does compared to a senior, and so on. In many firms, I find partners doing manager work, managers doing senior work and seniors and staff looking for work.

This summer, explore the options and do your research. Then better define the duties of each level. Once they can proficiently perform the duties of a staff accountant, they can take on a completely new job as a senior accountant.

Spread the word among clients, the business community and on the college campus that there is a clear, well-defined career path in public accounting at your accounting firm and team members don’t have to change employers, lose seniority, start over accruing benefits to achieve it.

  • Managers tend to blame their turnover problems on everything under the sun, while ignoring the crux of the matter: people don't leave jobs; they leave managers.
  • Travis Bradberry

Monday, May 1st, 2017

One of My Favorite Topics – Implementation

“A good idea is about 10% – implementation, hard work and luck is 90%.” – Guy Kawasaki

I have blogged about it often. Why? Because there is such a need for CPAs to do what they intend to do!

I like two word phrases and I use them to describe CPAs when they return to their firm after a management conference or after the partner group returns from the annual planning retreat. Do these two, two-word phrases describe you?

Good Intentions
No Implementation

gary-adamson-598x747Last week Gary Adamson of Adamson Advisory published an article via Accounting Today titled, Strategic Planning Lives or Dies With Implementation.

Here are his Five Keys to Achieving Strategic Goals:

  1. Limit the plan to 3 or 4 key objectives
  2. Select a champion
  3. Set reasonable schedules
  4. Include staff members
  5. Balance day-to-day responsibilities with plan goals

Take a few minutes to read the entire article.

  • Do something wonderful, people may imitate it.
  • Albert Schweitzer

Thursday, April 27th, 2017

Interesting Topics From The New Horizon Group Meeting

marc-rosenberg-2017“When you are in the news business, you always expect the unexpected.” – Helen Thomas

Earlier this month, I blogged about attending the New Horizon Group of CPA firm consultants’ annual meeting. It was held at the AICPA offices in New York.

This year I attended virtually (and it worked really well). Members are: Jim Bourke, Gale Crosley, Chris Frederiksen, Carl George, Angie Grissom, Rita Keller, Roman Kepczyk, Allan Koltin, Mark Koziel, Rob Nixon, Darren Root, Marc Rosenberg and Jennifer Wilson. Barry Melancon graciously gave us a briefing.

This week, Marc Rosenberg blogged about some “pearls of wisdom” obtained from that meeting. Be sure to read Rosenberg’s post here. Some significant changes are unfolding.

  • In the case of news, we should always wait for the sacrament of confirmation.
  • Voltaire

Friday, April 21st, 2017

International Understanding

“The entrepreneur always searches for change, responds to it, and exploits it as an opportunity.” – Peter Drucker

Not that many years ago, CPA firms in the U.S.A. didn’t need to know much about international affairs. In fact, most people in firms never even thought about international implications.

All that has changed. Even some very small firms now have international clients and U.S. clients operating internationally.

If you work for a large corporation, accepting international assignments is expected if you want to advance your career.

Reading an article on HBR – Will refusing an International Assignment Derail Your Career? – made me think about what CPA firms are doing to educate their workforce about the business aspects of international operations.

In many firms there are partners who are well versed in international business. But, how far down the ladder does this type of knowledge go?

My questions for millennial CPAs, will the lack of international business knowledge and experience derail your career?

  • If people like you, they'll listen to you, but if they trust you, they'll do business with you.
  • Zig Ziglar

Wednesday, April 19th, 2017

Virtual Employees Made Easier

“Any sufficiently advanced technology is equivalent to magic.” – Arthur C. Clarke

In case you missed it, I wanted give you a link to an article in the latest issue of Accounting Today – Rise of the robot. It’s pretty cool.

We have been talking about remote and virtual employees and how to deal with them for several years now. Things continually evolve and firms are learning how to manage the ever-changing world of employee engagement and retention.

beam_pro_sizedOne firm, Navolio & Tallman featured in the article, is now using a machine called the Beam mobile presence system as their mobile conference set-up for individuals working virtually.

Think of the episode of Big Bang where Sheldon wants to protect his body from the hazards of the world and begins using a virtual presence machine.

Check out the article and the pictures. It also proves that you don’t have to be a humongous firm to do some very creative things. N&T has 3 partners and 18 people.

The firm’s work-from-home culture is thriving. They have a compressed work week, after April 15. Employees work 9 hours a day Monday through Thursday, and work from home Friday with the day ending at noon. During tax season, staff members do work on Saturdays, but they can do that from home as well.

I believe the best message for retaining top talent is simple. Invest in technology.

 

  • It has become appallingly obvious that our technology has exceeded our humanity.
  • Albert Einstein

Tuesday, April 18th, 2017

What Will You Do Next Week?

“The mind should be allowed some relaxation, that it may return to its work all the better for the rest.” – Seneca

It’s here. Tax day 2017. After today it will be officially over for a while.

What will you do next? I’m sure many of you will take a few days off. Some will take more than a few days off. Then what?

I repeat my message every year around this time….. don’t wait on focusing more intensely on issues that need to be addressed at your firm.

I used to joke and say that most CPAs go into a coma-like trance for about three weeks basically doing nothing and then they take a week’s vacation claiming they must “recover” from tax season.

Go ahead, recover but you better make it quick. Times are changing, technology is changing, the workforce is changing, firms are changing and the profession is changing. Don’t wait until June or July to tackle firm initiatives. Make a list of high priority items and begin NO LATER than May 1.

If retaining top talent is an initiative for your firm, please don’t procrastinate on giving them feedback. Some firms put off the official feedback meetings until fall. Something else is always more important.

If you haven’t identified your firm’s most pressing initiatives, get your retreat scheduled quickly – have your retreat in July rather than November!

For tomorrow and maybe even the rest of this week, put all of this out of your mind. Then next week take action.

  • It is necessary to relax your muscles when you can. Relaxing your brain is fatal.
  • Sterling Moss

Thursday, April 13th, 2017

The Next Generation of the CPA Exam

“Success is no accident It is hard work, perseverance, learning, studying, sacrifice and most of all, love os what you are doing or learning to do.” – Pele

I just received a press release about the new Exam.

AICPA_ThisWayToCPA_logo_WEB-1jl846vNational Association of State Boards of Accountancy (NASBA) and Prometric are pleased to announce the successful launch of an updated version of the Uniform CPA Examination.

The next generation Exam, which began testing on April 1, has added additional assessment of higher-order cognitive skills that test a candidate’s critical thinking, problem solving and analytical ability. The Exam also makes greater use of task-based simulations (TBSs) as a means of assessing these higher-order skills. Recent research confirms that CPAs are now performing tasks that rely upon these skills earlier in their careers.

Follow this link to read the press release and the most important changes to the CPA Exam.

  • That is the exploration that awaits you! Not mapping stars and studying nebula, but charting the unknown possibilities of existence.
  • Leonard Nimoy

Monday, April 10th, 2017

Quit Worrying About Millennials – Focus On Generation C

“There was no respect for youth when I was young, and now that I am old, there is no respect for age — I missed it coming and going.”  ~J.B. Priestly

I have been studying, speaking about and writing about Millennials and other generations in the workplace for years. I think it is time to move on and I have come to realize that putting people in generational boxes is a waste of time.

holmesI recommend that you read this article by Ryan Holmes on the Inc. site titled: Move Over, Millennials: 5 Things You Need to Know About Generation C.

Holmes (he’s the founder and CEO of Hootsuite) notes that you don’t have to be a Millennial to live on your iPhone or embrace social media. The group that HR professionals should focus on is Generation C – the “Connected Consumer” – it is everyone who integrates technology into their daily routine, regardless of age. This group share certain qualities.

Here are the topics included in the article:

  1. What is Generation C?  (Gen C stands for Connectivity.)
  2. What age groups make up Gen C? (It isn’t an age group at all.)
  3. How does Gen C interact with the world? (They live on digital media.)
  4. What’s the key to reaching Gen C? (Where they live – traditional media don’t cut it.)
  5. How big is Gen C? (The numbers are vast.)

I like the closing…..

Let’s give it a rest. For marketing, for hiring, for connecting: Age is increasingly arbitrary.

  • The Millennial era is ending (and not a moment too soon).
  • Long live Generation C.
  • Each contact with a human being is so rare, so precious, one should preserve it.
  • Anais Nin

Thursday, April 6th, 2017

IMPORTANT TOPIC: Can What You Are Doing Be Done By Artificial Intelligence?

“Some people worry that artificial intelligence will make us feel inferior, but the, anybody in his right mind should have an inferiority complex every time he looks at a flower.” – Alan Kay

PLEASE, please read this great blog post by Seth Godin. Here’s the closing paragraph:

The question each of us has to ask is simple (but difficult): What can I become quite good at that’s really difficult for a computer to do one day soon? How can I become so resilient, so human and such a linchpin that shifts in technology won’t be able to catch up?

It was always important, but now it’s urgent.

So much of what accountants do can and will eventually be done by AI. Think about how it has already happened inside your firm. A simple exmple, we used to turn in an expense report – now an app does that for us – and so on.

In the world of blockchain, things will happen without your involvement. How will that play into the future of your firm? You must keep current and keep ahead of the curve. The things that happen might change how you do things but it doesn’t have to make you obsolete – there will be new and different opportunities for progressive firms.

  • It's going to be interesting to see how society deals with artificial intelligence, but it will definitely be cool.
  • Colin Angle

Tuesday, April 4th, 2017

Blockchain

“The aim of argument, or of discussion, should not be victory, but progress.” – Joseph Joubert

Rarely do I miss a day posting on this blog. However, yesterday was one of those days and I apologize – BUT I had a great reason. I was attending (virtually) the annual New Horizon Group of consultants to the CPA profession meeting. The meeting was held at the AICPA offices in NYC, hosted by Mark Koziel. The co-chairs of this years meeting were Carl George and Jennifer Wilson.

Other members (who I am so honored to be affiliated with) are: Roman Kepczyk, Allan Koltin, Gale Crosley, Angie Grissom, Jim Bourke, Chris Frederiksen, Rob Nixon, Darren Root and Marc Rosenberg.

An important discussion topic was Blockchain and how it will affect the future of auditing. Honestly, it sounds like it will affect the future of many things.

My point today is for you, as a CPA practitioner or non-CPA in a firm leadership position, to take the time to learn about blockchain. I must admit, I didn’t have a clear understanding of it until yesterday.

Below, I am furnishing you a link to a great article (via Accounting Today) that will help you learn more about blockchain. It is critical for you to educate yourself and your team – it is a huge change and it is coming about quickly – you can’t wait and think it is something to worry about 10 years from now.

Blockchain is defined as an open, distributed ledger, blockchain technology records and verifies transactions without any trusted central authority.  Read more…..

  • Frequently the more trifling the subject, the more animated and protracted the discussion.
  • Franklin Pierce