Archive for the ‘Firms’ Category

Thursday, January 18th, 2018

The Cloud Accountant

“Those without self-awareness do not look to improve, often because they do not think they need to.” – Jessica Daley

I talk with so many practitioners who struggle with the belief that they should employ remote employees. Whether you are convinced or not, it is a rapidly growing component of the accounting profession.

I recently read an article, 3 Essential Personality Traits of a Cloud Accountant by Jessica Daley of Xcelerate Business Solutions.

I enjoyed her article but was even more impressed when I visited the Xcelerate website.

Here’s the opening paragraph of the article. Does it sound like you and your team?

Today, flourishing in accounting requires a new way of thinking. It is less about the technical expertise and number-crunching, and more about whether you can handle systems, communicate well, innovate, solve problems, and build a rapport with your clients. If someone on your team is unable to do this, their accounting expertise does not matter—they simply will not be a very good accountant in the client’s eyes.

The 3 essential personality traits:

Curiosity – Your have to be curious about all the apps and technology so you can help your clients make the most of them.

Pride – You and your staff must have pride in what you do. You take ownership of your work and solve client problems.

Self-awareness – In the author’s opinion, this is the most important trait. You need to be aware of what you do not know.

Read more about these 3 traits here.

  • My best staff are relentless in their ownership of a client.
  • Jessica Daley

Tuesday, December 12th, 2017

Firms Are Optimistic About Growth

“There is only one way to avoid criticism: do nothing, say nothing, and be nothing.” -Aristotle

Accounting Today conducted their annual survey of over 500 firms of all sizes in November, on everything from their growth expectations to their plans for tech spending, their use of social media, and the new services they’re offering.

Here’s what firms think about their growth in 2018:

Atoday

Check out all of the results from the survey. It also shows how firms feel about hiring and retaining talent.

  • Don’t be too timid and squeamish about your actions. All life is an experiment. The more experiments you make the better.
  • Ralph Waldo Emerson

Monday, September 11th, 2017

Utilize Stay Interviews

“Be yourself; everyone else is already taken.” – Oscar Wilde

I have blogged a few time about the topic of stay interviews. They have gained more wide-spread popularity in recent years, of course, because of the accounting profession’s need to retain top talent.

One interesting observation that has been uncovered with the use of stay interviews is the fact that your people want you to hire great people. They do not want the firm to tolerate poor performers.

It certainly does make sense – they want to be part of a high-performing team. If you keep mediocre people, the firm will also eventually become mediocre.

Inovautus Consulting recently did a spotlight article about the stay interview process at DesRoches & Company, CPAs in Virginia Beach. It is a great story.

  • Growth is painful. Change is painful. But, nothing is as painful as staying stuck where you do not belong.
  • N. R. Narayana Murthy

Monday, August 28th, 2017

Future Ready

“Yesterday’s skills will not be sufficient for tomorrow.” – Joey Havens, CPA 

Last week I followed the Horne Leadership Summit via Twitter (#HLS2017). I follow Joey Havens, Horne’s Executive Partner, reading his tweets and his blog.

Providing an inspiring leadership day, featuring some of the profession’s all-stars, is an example that I hope many firms will follow.

Today, I just wanted to share this slide from their leadership day. I hope you are guiding your CPA firm to be a Future Ready firm.

Horne future

  • If we set ourselves on a course of being happy in the present, our performance will be better—which will lead to more success.
  • Joey Havens, CPA

Wednesday, July 12th, 2017

Be Active and Involved In Your State CPA Society

“The difference between involvement and commitment is like ham and eggs. The chicken is involved; the pig is committed.” – Martina Navratilova

I have met some of the most wonderful people by working with, and being involved in, The Ohio Society of CPAs.

I have also been very fortunate to have worked with and visited many of the other state societies around the country via my speaking and consulting activities.

I hope you are active in your state society and I also hope that you are encouraging the next generation of leaders in your firm to be involved.

I am especially pleased to offer my congratulations to my friend, Edward I. Guttenplan, CPA, CGMA of Wilkin & Guttenplan, the incoming President of the New Jersey Society of CPAs. Listen to Ed’s inspiring story, below. Not involved? Make a commitment to your state society today!

  • Focus on the journey, not the destination. Joy is found not in finishing an activity but in doing it.
  • Greg Anderson

Tuesday, July 11th, 2017

Upgrade Your Reputation On The College Campus

“If you think it’s expensive to hire a professional to do the job, wait until you hire an amateur.” – Red Adair

Want to hire that all-star student? It’s not always about money.

At my firm we liked to joke about a goal – hiring the President of Beta Alpha Psi. Each year, it seemed, the President of Beta Alpha Psi was hired by the Big Four.

Why did this happen? From our local firm viewpoint it was fairly obvious. The Bigs had the resources to be on campus weekly. They hosted parties, showered the students with gifts and had the professors in their pocket. Not staying that is all true, but ask any local firm and they will probably feel the same way.

Finally, one year we hired a very bright and articulate student and yes, he was the President of Beta Alpha Psi. We celebrated! How did we compete? We became more visible and involved on campus. One way was to give two annual scholarships to accounting students.

This all came to mind today when I read an blurb via Accounting Today about one of my clients, Rodman CPAs of Waltham, Massachusetts awarding a scholarship to John Tran of Suffolk University in Boston.

Way to go, Jennifer Minor! Jennifer and John Tran, pictured below (picture from Accounting Today).

Jennifer

  • If you hire people just because they can do a job, they'll work for your money. But if you hire people who believe what you believe, they'll work for you with blood, sweat and tears.
  • Simon Sinek

Monday, July 3rd, 2017

Closed On July 3rd?

“May we think of freedom not as the right to do as we please, but as the opportunity to do what is right.” – Peter Marshall

Firm leaders debate it. Some say yes. Some say no. Some partners think they will lose a day’s production. Some partners think – I don’t care if we close or not, I’m not going to be here. Many partners say, “Let them take a day of PTO.”

FullSizeRenderWhen a paid holiday falls on a Tuesday or a Thursday, do we also give our team a paid holiday on the Monday before or the Friday after? Almost every firm now gives the day after Thanksgiving as a paid holiday. It has become the normal. However, there is nothing normal about the policy for when there is just one day between the holiday and the weekend.

I imagine that the same amount of production will happen this week Wednesday through Friday as would happen if the office was open on Monday. I have found that people work harder if they know they are getting a day off.

On Monday, if the office is not closed, most people will take PTO and that means “someone” has to be at the office to answer the phone and support those who are working (usually partners). That is not a happy situation for those “someones.”

Just to satisfy my curiosity, I did a small survey to see if firms were closing today – July 3rd, 2017. The firms were all sizes from various locations around the continental U.S.

13 – No, we are not closing our office(s).

11 – Yes, we will be closed

One mid-size firm replied that they will be closed on Monday and Wednesday.

One large firm that answered “No” did note that they have unlimited PTO so they didn’t feel any need to close. Still, someone has to be there if the offices are open.

Another firm noted that they designate one floating holiday each year and this year it was assigned to July 3. I like this idea.

My wish is that most of you will be enjoying beautiful summer weather with family and friends. Take a hike, ride a bike, swim, golf, or have a picnic. Enjoy the great outdoors.

  • Study nature, love nature, stay close to nature. It will never fail you.
  • Frank Lloyd Wright

Tuesday, May 16th, 2017

Can This Be A CPA Firm?

“We are trying to change this old culture to try to sustain our profession for the future.” – Bernie Ackerman, CPA

Quite a few years ago I met Bernie Ackerman and his son, Jason at an AICPA conference. For several years, we would meet-up and talk about their firm, current topics, other firms and the profession, in general.

BernieBernie and Jason have always been, to me, a great two-generational team that had a firm grasp on what they could do to take their firm, BNA, into the future.

Recently, they were featured in the Journal of Accountancy for the very innovative things they were doing. The title: BNA: A Completely Flat Hierarchy.

As the article notes, you might think they were a tech start-up because staffers set their own working hours and never touch a time sheet. All employees get their own offices, starting on day one. There is no path to partner because there are no partners!

While their practices are very unusual in the profession, they are Jasonpaying off in term of recruitment. Jason Ackerman reports that they receive 10 to 15 resumes a week, even when they are not hiring!

Follow the links above to read the article and to visit their website.

I hope this inspires you to create a great culture and a future for your firm.

 

  • The best way to predict your future is to create it.
  • Abraham Lincoln

Wednesday, March 22nd, 2017

It’s No Longer “When” The Millennials Will Be In Control

“The elastic heart of youth cannot be compressed into one constrained shape long at a time.” – Mark Twain

Just an observation today about things that are actually happening at growing mid-size CPA firms.

On the “I am not surprised” side of things:

  • A firm has had a long time policy of partner retirement age at 65. Recently, the 63 and 64 year-old partners changed that policy to 70 years of age.

On the “I’m so glad to see this” side of things:

  • A mid-size, very successful firm has a new managing partner, he is 28 years old.
  • Another local firm has a new managing partner who is 36 years old.

Both of these individuals fall into the millennial category.

We are no longer talking about what will happen WHEN the millennials are in control. It is more like, NOW the millennials are in control. Yes, change is happening and the change train is moving very quickly down the track.

Be sure your firm is preparing and ready for change.

  • To get back my youth I would do anything in the world, except take exercise, get up early, or be respectable.
  • Oscar Wilde

Wednesday, March 15th, 2017

2017 Accounting Today Top 100 Firms

Dan Hood, Accounting Today

Dan Hood, Accounting Today

“There are lies, damned lies and statistics.” – Mark Twain

Those of us working in, or affiliated with, the world of public accounting are always interested in the performance of CPA firms across the country. What are they doing that we could do? How do their numbers look compared to ours? What new trends should we be aware of?

That’s why I wanted to share a link to a podcast from Dan Hood, Editor In Chief of Accounting Today. Their annual ranking of leading firms in the profession offers up a host of insights and secrets; in this podcast, Hood shares some of the most interesting, such as, over-all growth in revenue was 8.8%

If you don’t have time, right now, to listen to the entire 13 minute podcast, bookmark this page and take time over the weekend (or after mid-April) to listen and learn.

Here a link to the podcast, A Deep Dive Into The Top 100 Firms.

  • It is the mark of a truly intelligent person to be moved by statistics.
  • George Bernard Shaw