Archive for the ‘Generations’ Category

Wednesday, April 4th, 2018

Define Your Firm’s Purpose – It Is Very Important to Young Workers

“People don’t buy what you do; they buy why you do it. And what you do simply proves what you believe” – Simon Sinek

In the past, when I have facilitated partner and management team retreats, I have urged them to focus on Purpose. Firm leaders struggled for years in defining their firm’s mission, vision and core values. A firm purpose was something new to most partner groups.

Firm leaders haven’t really thought about the difference between mission and purpose. A Mission is what you are trying to do and Purpose is why you are doing it.

Per a recent article via Fast Company – As Simon Sinek notes in his bestselling book Start with Why, most people know what an organization does, but few know why they do it. In other words, most purpose-driven leaders can articulate their mission–but many mission-driven leaders cannot articulate their purpose.

The article is titled: Want A Purpose-Driven Business? Know The Difference Between Mission And Purpose Young people want to work for a purpose-driven business but your purpose has to be something more than just rephrasing your business model.

There are some great tips in the article on steps you can take to connect with the WHY and purpose behind what you do.

Make this a topic of this year’s partner retreat.

  • There are only two ways to influence human behavior: you can manipulate it or you can inspire it.
  • Simon Sinek

Tuesday, March 20th, 2018

The Truth About Your Legacy – An Important Message From Alan Weiss

“Just because you are over 50 it doesn’t mean you are finished.” – Alan Weiss

I am sure many of you are aware of Alan Weiss. If not, read his full bio here. When I began my consulting activities many peers recommended the first thing I should do is read his book, Million Dollar Consulting.

When I recently read the description of his new book, it definitely caught my attention. I believe many CPAs should definitely be building their legacy now. The title is, Threescore And More Applying the Assets of Maturity, Wisdom, and Experience for Personal and Professional Success.

Here is Alan’s message:

In our 40s, most of us are tied to a career that requires considerable investment to nurture and sustain. We overlook the legacy that we are—or are not—creating daily.

“Legacy” is not only what we leave to those we love when we’re gone. Our legacy is actually a daily contribution to others, and our duty is to keep adding to and improving it.

It’s poor planning to try to enhance our corporate performance the day prior to a promotion decision. It’s ridiculous to try to create a particular, lasting impression for others on your deathbed. And it’s insane to think that you can change your relationship with family on the eve of a marriage, divorce, or departure.

Are we all in agreement? The last minute doesn’t work.

We mistakenly look to the distant future for our “legacy” to take shape. But the fact is that each day we write a new page in our growing autobiography. The question is, how interesting and appealing is the book? Or is it filled with boring pages and repetitive chapters?

The horizon is closer. That distant line demarking the border of sea and sky has become more delineated, more visible, more imposing. We still have room between us and the horizon, but we realize every day there’s less of it. There’s less time. Because in our 40s, most of us have already lived far more than half of our productive life.

We go from thinking “there’s plenty of time” to “there’s still time, but for what?” We’re all familiar with the adage that no one on their death bed wishes they had spent more time in the office. But what we don’t acknowledge is that most people don’t fear death so much as they regret the things they never got around to doing.  

That’s why our book has to have new pages daily, new chapters monthly. We can’t stop the approach of the horizon, but we can fill the distance with meaningful productivity and contribution.

With Threescore and More, discover what you can do to create your legacy while the horizon is still in view. Here’s how to increase your power, not surrender it; how to improve your influence, not diminish it; how to utilize your experiences in the future rather than pine after them in the past.

Each day you have left is an opportunity to write a new page in your story.

Order before April 8, 2018 for special bonuses.

P.S. Remember—You can always make another dollar, but you can never make another minute.

© Alan Weiss 2018

 

  • Ageism is too often an accepted form of bias, even though the facts support the value of aging.
  • Alan Weiss

Wednesday, March 7th, 2018

Want To Be More Profitable?

“A part of kindness consists in loving people more than they deserve.” – Joseph Joubert

Per Paul Epperlein of ADP:  Organizations with high employee engagement experience 22% higher profitability.

This is a big statement that applies to your firm. Do you really have employee engagement? You might think you do because you offer free coffee and soft drinks. You offer 9 or more holidays. You have an attractive lunch room with lots of amenities. You have a relaxed dress code and many other little things that make a big difference.

But… also per Epperlein: 60% of people leave their job due to a lack of relationship with their front line manager.

People like to feel connected to the people they work for. They want to feel like they are noticed, included and cared about by their boss.

How good are your firm’s partners and managers at building and nurturing caring relationships with your people? You might want to focus on that more this year. Make it a performance expectation.

  • The simple act of caring is heroic.
  • Edward Albert

Friday, February 16th, 2018

Don’t Discount Older Workers

“The secret of genius is to carry the spirit of the child into old age, which means never losing your enthusiasm.” – Aldous Huxley

This is a reprint of an article I received and was given permission to use. I think it is important. Accounting firms are always looking for talented people but most hesitate to even consider an older person.

3 Reasons Why Hiring Older Employees Is A Smart Decision

In the 2015 movie The Intern, Robert DeNiro starred as a 70-year-old widower who returns to the workforce as an under-appreciated and seemingly out-of-step intern working for a young boss played by Anne Hathaway.

Initially, Hathaway’s character can’t quite relate to this baby boomer who ditched retirement out of boredom, but by the film’s finale, she comes to appreciate his skills and experience.

In real life, you’re unlikely to encounter many septuagenarian interns, but it’s not unusual for people to re-enter the labor market or launch new careers when they are well into what was once considered retirement age.

And that can be good for businesses that are willing to take advantage of all those decades of hard-earned experience, says Andrew Simon, a partner in Simon Associate Management Consultants (www.simonassociates.net) who himself is in his 70s.

“Starting a new career after 60 is not for everyone,” Simon says. “But it can be rewarding for those with energy and commitment levels that are high, and who are willing to learn new skills and keep up with the constantly evolving technology.”

The question is whether businesses will balk at hiring workers who, in many cases, are old enough to be the parents of the people supervising them. Sure there are downsides, Simon says, but the upsides can be tremendous when it’s the right fit for the right person.

He says a few things businesses should keep in mind as they weigh whether to hire older workers include:

  • Experience counts. Baby boomers come to the table with a whole set of experiences, including 30 or 40 years of interpersonal people skills that make them more adept at dealing with unique situations or different types of people. “On the flip side,” Simon says, “some of them could lack the technical skills that we take for granted in today’s workforce. So, be careful what you are asking them to do.”
  • Self-motivation. The odds are older employees will be self-motivated. “If these potential workers would like to join an organization or start a new career after 60, they probably like the idea of work,” Simon says. “They need to do something every day. Perhaps they view their job as intellectually stimulating.” You do need to make sure of their motivation, though, he says. If they’re just working for a paycheck, that might not cut it.
  • Different age groups have their own behaviors. Baby boomers often have a very different set of values than millennials. “Different things motivate them,” Simon says. “The culture of an organization is very important and can be tricky. You want to make sure these older workers have an opportunity to thrive in your new environment.” While it’s best to avoid stereotyping the generations too much, in general, baby boomers tend to be productive, loyal to the company, willing to put in long hours to get the job done and prefer to have conversations in person.

“Companies that pass on hiring older workers risk missing out on people who could become some of their most valuable employees,” Simon says. “Age shouldn’t be the issue. Instead, as with any hire, the issue is what skills and experiences each of these people can bring to the workforce.”

About Andrew Simon

Andrew Simon, a partner in Simon Associate Management Consultants (www.simonassociates.net), has had a 50-year career as a senior executive. He founded and ran Questar Assessment Inc., the fifth largest K-12 summative assessment company in the U.S. As a serial entrepreneur, Simon also developed and ran businesses in real estate development and did start-ups inside larger corporations, such as Citibank, Bankers Trust, Norcliff-Thayer and Lederle Labs. Earlier in his career, he was part of a team that launched L’Oréal into the consumer products arena. Simon also is a trained and certified Innovation Games® facilitator and has conducted more than 50 client engagements using Innovation Games methods.

 

 

  • I will never be an old man. To me, old age is always 15 years older than I am.
  • Francis Bacon

Tuesday, February 6th, 2018

Don’t Waste Your Vacation

“A vacation is what you t ake when you can no longer take what you’ve been taking.” – Earl Wilson

So many people in CPA firms do not take the vacation they have been awarded. I hope you are not one of them!

According to an article, I read recently, every year more than half of Americans fail to use all their time off, creating a stockpile of 662 million unused vacation days.

I bet if you counted all the unused vacation days of your entire team (including partners), it would be a significant number.

DSC03008Most firms allow you to carry over a certain number of hours but few allow you to carryover all of it.

Studies show that “planners” have an advantage over non-planners. If you plan your vacations in advance you will more than likely use more of your allotted vacation time and take longer vacations.

Winter is a perfect time to think about warm beaches, national parks, mountain retreats and cruises. Rather than going home at night and venting about your day at work, talk about and plan your vacations for 2018.

I took the picture on one of our trips to Hilton Head. Nothing like watching the sun come up out of the ocean.

  • Laughter is an instant vacation.
  • Milton Berle

Monday, February 5th, 2018

There is No One to Replace You

“Leadership Tip: Develop leaders or your vision will die when you die.” – Dan Rockwell

On my mind today. CPA partners have been saying it for several years now, “There’s no one to replace me.”

When I hear it I cringe. When I hear it, I usually ask, “Whose fault is that?”

Have you really been that deficient in training and mentoring your employees? Or, are you telling yourself that there is no one qualified to replace you because you are going to merge up, get your pay-out and don’t want to feel guilty about disappointing some key employees?

  • We are what we repeatedly do. Excellence, then, is not an act but a habit.
  • Will Durant

Monday, January 15th, 2018

Doing The Work

“Happiness is not in the mere possession of money, it lies in the joy of achievement, in the thrill of creative effort.” – Franklin D. Roosevelt

Have you examined how work is actually prepared, processed and completed inside your firm lately? You better put it on your list!

Lots of firms have embraced the Lean Six Sigma process and not only improved their workflow and efficiency but have also ignited more passion for the work in their team members.

So many people in CPA firms do things because “that’s the way Joe (partner) wants it” or “Rebecca wants it done this way.”

Today’s workforce wants to be challenged and not simply repeat the same work, the same way, year after year after year.

Managers, and sometimes even partners, cling to work that they have done for years because it’s easy for them and it helps them accumulate billable hours. Identify a less experienced team member and delegate that work. It might not be easy for them but it will help them grow in their career and that’s what builds a top performing team.

Read this great article via HBR – Why People Really Quit Their Jobs.

  • Who you are tomorrow begins with what you do today.
  • Tim Fargo

Friday, December 29th, 2017

Next Year

“The woods are lovely, dark and deep. But I have promises to keep and miles to go before I sleep.” – Robert Frost

How many times have you said those two words, “next year”?

Maybe to your kids, “You’ll be old enough to do that next year.”

Maybe to your spouse, “Honey, we’ll take that special vacation trip next year.”

Maybe to yourself, “I’m going to lose 25 pounds next year!”

How about inside your firm?

“We will work on it and become COMPLETELY paperless next year.”

“We can’t do it this year, but next year we will out-place those five clients that drive our staff nuts.”

“We promise to be more timely with our feedback process next year.”

“We will add a few more employee benefits next year.”

“We have to update our website next year.”

“We will look into all this new digital stuff like blockchain and artificial intelligence, next year.”

“I’ll pass the CPA exam next year.”

For all these “next years” relating to your firm: Monday is NEXT YEAR.

For NOW – have a happy and safe New Years’ weekend!

  • It makes my heart sick when I remember all the good words and the broken promises.
  • Chief Joseph

Wednesday, November 29th, 2017

Searching For A Manager

“If opportunity doesn’t knock, build a door.” – Milton Berle

Accounting firms are hiring. That is an under-statement. Most of the firms I work with are almost desperate for an experienced manager. Throughout this year I have heard this statement over and over again, “We really need a tax manager and they are impossible to find.”

Perhaps, someone already working at your firm is the answer. Top talent joins a firm where they believe opportunities for advancement exists. They don’t want to work at entry-level for years, then as a Senior for a few more years. Then, maybe in the partners’ minds they are seasoned enough to become a manager. That is why it is so important that you have documented career paths available.

If your firm is content with status quo and not experiencing impressive growth, top talent won’t join up. To become a manager, the firm has to need a manager.

You don’t need a manager if:

  • Your firm is not dynamic, growing and generating new opportunities.
  • Your firm has a level of managers in place who are not dynamic and growing.
  • Your young people see your current managers as roadblocks

Keep in mind that promotions are no longer based on seniority. So many firms have current managers that were promoted to manager to reward them for longevity and productivity, not because they had proven ability to manage and inspire other people. In many cases, it is the opposite.

So, the next time you need a manager, look inside and ask a top performing senior or supervisor to stretch. They may be tired of waiting and already searching for another job. Bringing in someone unproven over them might be the last straw.

  • The future depends on what you do today.
  • Gandhi

Thursday, November 9th, 2017

Moving Past “Engagement”

“I am not what happened to me, I am what I choose to become” – C. G. Jung

Some progressive companies are now moving beyond the over-worked term, employee engagement.

It’s no longer just about how they feel about their role and your firm. It involves the complete employee experience. Is your firm focused on the employee experience? You can bet that other accounting firms in your market are initiating ways to attract YOUR people!

Per a recent article on Entrepreneur, there are four key pillars to the employee experience:

  1. Connection
  2. Meaning
  3. Impact
  4. Appreciation

To me, these are fairly self-explanatory. However, it would be a good exercise for firm leaders to explore these four topics and define what they mean relating to your firm and your people.

I often think about a slogan from one of the car companies a while back….. “Enjoy the Ride!” Are your people enjoying the ride at your firm?

  • Life is a succession of lessons which must be lived to be understood.
  • Ralph Waldo Emerson