Archive for the ‘On My Mind’ Category

Monday, May 29th, 2017

Remembrance – In Flanders Fields

poppyIn Flanders fields the poppies blow
Between the crosses, row on row,
That mark our place; and in the sky
The larks, still bravely singing, fly
Scarce heard amid the guns below.

We are the Dead. Short days ago
We lived, felt dawn, saw sunset glow,
Loved and were loved, and now we lie
In Flanders fields.

Take up our quarrel with the foe:
To you from failing hands we throw
The torch; be yours to hold it high.
If ye break faith with us who die
We shall not sleep, though poppies grow
In Flanders fields.

In my small Ohio town as I grew up, the ladies of the American Legion Auxiliary sold small paper, red poppies that we would buy and wear on our lapel, shirt, or jacket. Some mothers wore them on their aprons (back when moms wore aprons). It was a symbol of remembering the brave military members who died in service to our country. It is still a special memory for me. The tradition originated with the above poem.

Learn more about the author, the poem and the tradition here.

  • I must study politics and war that my sons may have liberty to study mathematics and philosophy.
  • Joh Adams

Wednesday, May 24th, 2017

Summer is a Good Time to Think

“Training your mind to think is a process not just an activity – it gets better over time and through repetition.” – Jennifer Gluckow

Busy season is over. Perhaps, things are just a little slower in your work life. Plus, summer is a perfect time to do more thinking.

I have often reminded you to THINK. I want to remind you again today.

Jennifer Gluckow is an amazing sales resource. You can learn all about her here. She recently wrote about “Thinking About Thinking” and that reminded me of you – CPA firm leaders and CPA firm employees.

How often are you thinking strategically about your business, your sales, your clients, your future? How often are you thinking about your life? I imagine you rarely take time to slow down, relax and simply think (away from electronics of any sort).

Gluckow recommends ways to maximize your effectiveness at thinking:

  • Schedule time on your calendar.
  • Clear your head before you begin.
  • Drain your brain before you begin.
  • Be totally alone.
  • Maybe some music.
  • Create a peaceful thinking place.
  • 15 minutes a day.
  • Write them down.

Read more about each one of these tips in her article here.

  • Thinking: the talking of the soul with itself.
  • Plato

Tuesday, May 23rd, 2017

Finger-Pointing

“I praise loudly. I blame softly.” – Catherine the Great

Occasionally, something goes wrong on a client engagement. Somebody didn’t follow procedures. Someone talked to the client and didn’t pass along the information. A client phone call got lost in the shuffle and didn’t get returned. The list could go on and on.

When this happens inside some firms, the finger-pointing game begins….. “The manager didn’t tell me I had to do that…. The staff person didn’t do what I told them… I put the client note in the file…. I think admin didn’t follow up…. ” Again, the list of accusations and excuses can go on and on.

In the best firms, there is no obsession with placing blame. Leaders and team members put little emphasis on the past, they focus on the future. They focus on how to fix things so that the mistake doesn’t happen again. They learn from mistakes.

Here’s a motto I want you to adopt at your firm:

Don’t worry about why it went wrong. Just put it right!

  • I pay no attention whatever to anybody's praise or blame. I simply follow my own feelings.
  • Wolfgang Amadeus Mozart

Thursday, May 18th, 2017

It’s Up To You

Sure, you want to be successful.

Sure, you want your firm to be successful.

It’s not magic. It’s called hard work.

Take this advice from Pharrell Williams, Grammy-winning singer, songwriter and producer:

“If you don’t do it for yourself, you can’t depend on others to do it for you.”

  • Happiness is not something ready-made. It comes from your own actions.
  • Dalai Lama

Thursday, May 11th, 2017

Are You Without A Sail?

SethGodinOccasionally, I read a blog post by Seth Godin that I feel I must share with all of you.

Here’s his recent post. Think about it and your firm.

Without a sail

A sailboat without a sail might float. 

For a long time, in fact.

But without a sail, it can’t go anywhere, can’t fulfill its function.

Floating is insufficient.

  • In the midst of movement and chaos, keep stillness inside of you.
  • Deepak Chopra

Wednesday, May 3rd, 2017

Create Turnover – Keep People Moving!

“Accept the challenges so that you can feel the exhilaration of victory.” – George S. Patton

Think about it. Your firm turns people over on a regular basis. I don’t mean that you have people resigning from the firm. I mean they change jobs inside the firm.

They go from intern to staff. From staff to senior. From senior to manager and so on. The best thing you can do is to clearly define the roles in your firm so that people don’t have to leave the firm to get a new challenge or to enjoy a new opportunity.

A warning, you need to be sure there really is a difference between what a staff person does compared to a senior, and so on. In many firms, I find partners doing manager work, managers doing senior work and seniors and staff looking for work.

This summer, explore the options and do your research. Then better define the duties of each level. Once they can proficiently perform the duties of a staff accountant, they can take on a completely new job as a senior accountant.

Spread the word among clients, the business community and on the college campus that there is a clear, well-defined career path in public accounting at your accounting firm and team members don’t have to change employers, lose seniority, start over accruing benefits to achieve it.

  • Managers tend to blame their turnover problems on everything under the sun, while ignoring the crux of the matter: people don't leave jobs; they leave managers.
  • Travis Bradberry

Friday, April 21st, 2017

International Understanding

“The entrepreneur always searches for change, responds to it, and exploits it as an opportunity.” – Peter Drucker

Not that many years ago, CPA firms in the U.S.A. didn’t need to know much about international affairs. In fact, most people in firms never even thought about international implications.

All that has changed. Even some very small firms now have international clients and U.S. clients operating internationally.

If you work for a large corporation, accepting international assignments is expected if you want to advance your career.

Reading an article on HBR – Will refusing an International Assignment Derail Your Career? – made me think about what CPA firms are doing to educate their workforce about the business aspects of international operations.

In many firms there are partners who are well versed in international business. But, how far down the ladder does this type of knowledge go?

My questions for millennial CPAs, will the lack of international business knowledge and experience derail your career?

  • If people like you, they'll listen to you, but if they trust you, they'll do business with you.
  • Zig Ziglar

Thursday, April 20th, 2017

Success in the CPA Profession

You majored in accounting. You enjoyed all of your accounting courses.

You researched all the best CPA firms and interviewed with many – large, mid-size and small. Some were near home and some were in bigger, more vibrant cities.

You received offers from a few and made your decision.

Now it is time to live in the real world – not home, not high school and not college. It is the world of work.

You are in the world of building a career as a professional and easing into adulthood. It’s about learning what it means to be a professional along with all kinds of accounting, audit and tax topics. It’s learning about the business world and what to do to make a small (or large) business successful. It is about understanding people, getting along with them, eventually influencing them and enjoying working with them. It’s about earning the respect and trust of your clients and peers.

Maybe this quote from Vince Lombardi about football will help you.

“Football is like life – it requires perseverance, self-denial, hard work, sacrifice, dedication and respect for authority.”

  • If you believe in yourself and have dedication and pride - and never quit, you'll be a winner. The price of victory is high but so are the rewards.
  • Paul Bryant

Tuesday, April 18th, 2017

What Will You Do Next Week?

“The mind should be allowed some relaxation, that it may return to its work all the better for the rest.” – Seneca

It’s here. Tax day 2017. After today it will be officially over for a while.

What will you do next? I’m sure many of you will take a few days off. Some will take more than a few days off. Then what?

I repeat my message every year around this time….. don’t wait on focusing more intensely on issues that need to be addressed at your firm.

I used to joke and say that most CPAs go into a coma-like trance for about three weeks basically doing nothing and then they take a week’s vacation claiming they must “recover” from tax season.

Go ahead, recover but you better make it quick. Times are changing, technology is changing, the workforce is changing, firms are changing and the profession is changing. Don’t wait until June or July to tackle firm initiatives. Make a list of high priority items and begin NO LATER than May 1.

If retaining top talent is an initiative for your firm, please don’t procrastinate on giving them feedback. Some firms put off the official feedback meetings until fall. Something else is always more important.

If you haven’t identified your firm’s most pressing initiatives, get your retreat scheduled quickly – have your retreat in July rather than November!

For tomorrow and maybe even the rest of this week, put all of this out of your mind. Then next week take action.

  • It is necessary to relax your muscles when you can. Relaxing your brain is fatal.
  • Sterling Moss

Friday, April 7th, 2017

Pay Attention!

“It’s not what you look at that matters; it’s what you see.” – Henry David Thoreau

Often, blamed on being too busy, you don’t often actually see things, people, opportunities, and even dangers.

Are you too distracted to see the things happening around you? Do you really see your family? Do you really see and understand the challenges of your newest team members?

I urge you, as a firm leader, to be alert to a top performer who is slowly becoming NOT a top performer, a loyal manager who seems more distant, a partner who seems to be jogging in place or a family member who is often too silent.

Make it a practice to not just look at people, opportunities and yourself but to keep your eyes and senses open to what might be going on at a deeper level.

  • Whether you call it Buddhism or another religion, self-discipline, that's important. Self-discipline with awareness of consequences.
  • Dalai Lama