Tuesday, July 15th, 2014

YES, BUT……. Two Words That Are On My Mind

Yes, but…..  How many times have you used those two words?

When reading some stuff from Tom Peters, I immediately latched-on to his “Yes, but…” observations.

When suggesting new ways to do things, new trends to embrace, improved methods of managing people and serving clients, in the life of a CPA firm management consultant, we often hear “Yes, but…” over and over again.

I hear:

  • Yes, we have heard other firms are doing that, but at our firm…..
  • Yes, we tried closing on Fridays, but….
  • Yes, we thought about allowing more people to work remotely, but…
  • Yes, as partners, we know we could delegate more to our staff, but….
  • Yes, the partners want to do paperless billing, but….
  • Yes, all of our partners agree that the managing partner needs to delegate more clients to other partners, but….
  • Yes, we realize our managing partner and other partners should be more visible in our other office, but…..
  • Yes, we would love to have a woman partner, but….
  • Yes, we need some up-and-comers, but……
  • Yes, we have some below-average performers, but….

Need I go on?

  • "No one ever excused his way to success."
  • Dave Del Dotto

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