Friday, October 7th, 2016

Moving Your Firm Forward

I have written about the Keep Stop Start method of performance feedback several times. It is an effective way to simplify your formal performance feedback system. Just communicate (hopefully, in a face-to-face, meeting) to each of your valuable team members what they should keep doing, what they should stop doing and what they should start doing to enhance their performance and their career advancement.

Do this often, don’t save your comments up for one annual feedback session. Managers and/or partners should be meeting with their direct reports several times throughout the year. The millennials expect frequent feedback.

Why not apply this Keep Stop Start method to your entire firm? If your partner group wants to move the firm into the future; if they want to build an attractive culture and design a brand that will attract clients and employees, what should the FIRM keep doing, stop doing and start doing?


  • "The biggest risk is not taking any risk. In a world that is changing really quickly, the only strategy that is guaranteed to fail is not taking risks."
  • Mark Zukerberg

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