Tuesday, September 4th, 2018

Establish An Email Policy

“Challenges are what make life interesting and overcoming them is what makes life meaningful.” – Joshua J. Marine

Not sure why, but many CPAs seem to have a fascination with retaining emails. I have talked to some who admit that they have thousands in their inbox that might date back two or three years or more.

I like a comment in the article I featured last week about M&A and technology. An acquiring firm gets IT involved during due diligence to start educating the firm being acquired about retention policies. When your data comes over to the new system, all of your email older than six months will go away. You need to move client emails to the client file.

How would some of your partners feel about that? If you are a smaller firm and have not implemented these essential types of IT policies, start preparing now.

  • "When one door of happiness closes, another opens; but often we look so long at the closed door that we do not see the one which has been opened for us."
  • Helen Keller

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