Friday, November 2nd, 2018

Don’t Forget The Administrative Team

“Don’t say, ‘if I could, I would.’ Say, ‘If I can, I will.'” – Jim Rohn

You are beginning to look ahead at next busy season, the one just around the corner in 2019.

For those firms recording time – chargeable and non-chargeable – it is a time when you can use a capacity worksheet to determine whether you have enough people on the bus to adequately take care of client needs in 2019.

It seems firm leaders are always very interested in how many chargeable hours each team members can produce. (Remember, chargeable hours and billable hours are not the same.)

OneĀ group that is often ignored is the firm’s administrative team. Yes, your administrative people should be chargeable. If they are doing something that in any way deals with a particular client’s engagement, they should record their chargeable time. They are valuable people providing services that provide value to the client. Let them know you care about how productive (and important) they can be.

  • "When something is important enough, you do it even if the odds are not in your favor."
  • Elon Musk

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