Thursday, December 27th, 2018

You Are Business Smart. Are You Feelings Smart?

“One thing you can’t hide – is when you’re crippled inside.” – John Lennon

To be a successful CPA, it is extremely important to understand your own feelings and the feelings of others. Some CPAs struggle with this issue. Many CPAs I have known tend to be very “business-like” and seem to try very hard to hide their emotions. Does this sound like you? Make 2019 the year to work on your emotional intelligence.

In a new book by Justin Bariso (a contributor to Inc.), EQ Applied: The Real-World Guide to Emotional Intelligence, he outlines a number of clear, practical tips that you can implement in your daily routine, most of which take only a few minutes a day.

He recommends that you begin with self-reflection. To understand your own feelings and other people’s, it begins with having the emotional maturity to know you need it.

Here’s an example of one of the 21 tips he provides in a recent Inc. post:

4. Use the 3-second trick.

If you tend to put your foot in your mouth, agree too quickly to commitments, or otherwise say something you later regret, ask yourself three quick questions (which I learned from Craig Ferguson) before speaking:

  • Does this need to be said?
  • Does this need to be said by me?
  • Does this need to be said by me, now?

In contrast, if you’re more introverted and often find that later you wish you had expressed yourself in a specific moment or situation, ask yourself:

Will I regret not speaking up later? 

The right question(s) can help you manage your emotional reactions and avoid regrets.

  • "We know too much and feel too little. At least, we feel too little of those creative emotions from which a good life springs."
  • Bertrand Russell

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