Tuesday, January 29th, 2019

Clarity

“If you have drama, there is a lack of clarity at the root.” – Marlene Chism

Yesterday, I wrote about being very clear about what you expect from people. Clearly communicate your expectations.

This morning I read an interesting article by Marlene Chism titled, The Root Cause of Workplace Drama: Lack of Clarity.

She notes, one reason for lack of clarity is failing managers:

There is a reason people do what they do, and that reason is often due to the culture and past experiences. For example, on a consulting project, I found out that the reason managers didn’t make decisions is because they lacked confidence. The reason the managers lacked confidence was because many of their decisions had been overridden by senior leaders. Therefore, the managers feared making mistakes and losing face in front of employees.

She also talks about unsuccessful employees and wrong issues/quick fixes. Read the entire article here.

  • "Avoid the tendency to focus on a solution before clearly identifying the problem. "
  • Marlene Chism

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