Friday, February 22nd, 2019

Personal Connection

“Success without fulfillment is the ultimate failure.” – Tony Robbins

Many studies are now telling us that the way to fully engage employees is all the usual things like compensation and flexible work hours and also human connection.

Maybe you have observed that accountants are not always the “warm and fuzzy” type. Most are technical, traditional, knowledgeable, professional and conservative in their actions and words.

As firm leaders, it is up to you to help develop a firm culture of caring and trust. Don’t forget to have some fun in your culture, too.

CPAs in public practice are very concerned with time. This sometimes leads to them not devoting enough time to develop a personal connection with their own employees. They seem to do better with relationships with clients because they see that as part of their job.

Often, new college graduates enter a firm and they immediately begin on a regime of grinding out work and putting in the hours it takes in busy season.

There is no time for the warm and fuzzy stuff. Leaders must get past this scenario. That’s one reason why firms need to immediately focus on mentoring relationships with new hires. Each employee needs someone who cares about them professionally and personally.

Fulfillment is the new standard for employee engagement, according to a separate PwC report. The results showed that the hallmark of a positive employee experience is a sense of belonging, progress toward a goal and personal growth.

Read more about this topic and about various studies that support it.

  • "It is not in the pursuit of happiness that we find fulfillment, it is in the happiness of pursuit."
  • Denis Waitley

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