Friday, December 27th, 2019

What People Think About Their Manager (Boss)

“Management’s job is to convey leadership’s message in a compelling and inspiring way. Not just in meetings, but also by example.” – Jeffrey Gitomer

Here is some feedback from employees regarding what matters most to them in relation to their manager (or leader). It will serve as some food for thought if you are a leader in your accounting firm.

“Practicing humility, that is, serving your people rather than insisting that they serve you.”

“A willingness to get into the trenches. In college, I worked for a deli. When we were very busy, my boss would get behind the counter and ask, “OK, what do you need me to do?”

“The best leaders have the ability to express kindness. My last two managers (one in a huge company and one in a small company) took the time to get to know me as a person and find out what motivated me.”

“Leaders need to be consistent in their principles. When you are unpredictable and make declarations based on whims, you paralyze the people beneath you.” 

“A leader should separate friendships from professional relationships. I loved one manager because she asked for input from every person on staff instead of playing favorites. She didn’t always give the easiest jobs to her “friends.”

“I like a person who has the ability to help people with opposing viewpoints find common ground.” 

What kind of leader/manager will you be as you begin your journey through 2020?

  • "Many people hear your words, but they feel your attitude."
  • John Maxwell

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