Wednesday, January 15th, 2020

The “Save the Day” Person

“Some heroes save the day. Other heroes keep the day from needing to be saved.” – from a Mark Sanborn tweet

When I read the above quote, I thought of CPA firm administrators. They are the unsung heroes inside so many successful and profitable accounting firms.

Top-notch firm administrators/practice managers keep the wheels turning, eliminate the hurdles and often “take a bullet” for the sake of the firm and the team.

The best part is, as noted in the above quotation, they keep the day from needing to be saved.

How much are you investing in your “Save the Day” person? Are you spending money to send them to the right conferences? Are you, as partners, standing firmly behind them as they take those daily bullets? Are you investing in their professional growth by providing a coach?

A successful firm administrator shields the partners from the daily grind.

  • "Stones in the road? I save every single one, and one day I'll build a castle."
  • Fernando Pesssoa

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