Thursday, February 6th, 2020

Quit Making Excuses

“Never make excuses. Your friends don’t need them and your foes won’t believe them.” – John Wooden

When talking with accounting firm owners and working with new clients I often hear lots of excuses when I suggest new ways to do things and the importance of keeping up with current trends in the CPA profession. I hear “Yes, but…” over and over again.

I hear:

  • Yes, we have heard other firms are doing that, but at our firm…..
  • Yes, we tried closing on Fridays, but….
  • Yes, we thought about allowing more people to work remotely, but…
  • Yes, as partners, we know we could delegate more to our staff, but….
  • Yes, the partners want to do paperless billing, but….
  • Yes, all of our partners agree that the managing partner needs to delegate more clients to other partners, but….
  • Yes, we would love to have more female partners, but….
  • Yes, we need some up-and-comers, but……
  • Yes, we have some below-average performers, but….

Are you thinking and saying, “Yes, but…” too often?

  • "Ninety-nine percent of all failures come from people who have a habit of making excuses."
  • George Washington Carver

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