Tuesday, March 10th, 2020

Two Words

“Progress is impossible without change, and those who cannot change their minds cannot change anything.” George Bernard Shaw

When I am meeting with team members (without the partners) in a CPA firm or during my sessions at CPA management conferences, I ask the group to quickly write down two words that describe their firm at that very moment.

Here are some examples of what I have received:

  • Organized – Chaos
  • Continually – Frustrated
  • Caring – Challenged
  • Dynamic – Dysfunction
  • Forward – Backward
  • Need – Help
  • Fiefdoms – Abound (one of my favorites)
  • Growing – Pains
  • Fun – Growing
  • No – Decisions
  • Under – Construction
  • And from a sole proprietor – For – Sale!

Two words I like to hear about firms:

  • Relentless – Perseverance
  • Eternally – Optimistic

As leaders, don’t you wonder what two words your team members would use to describe your firm to an outsider?

  • "Comfort is the enemy of progress."
  • P. T. Barnum

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