Thursday, November 19th, 2020

Stealing Your People

“Immature poets imitate, mature poets steal.” – T. S. Eliot

It’s been going on for decades. There are people who get paid to help you steal people from your competitors.

Most of them are incentivized recruiters who use all types of methods to find experienced accountants who might be dissatisfied with their current employment status.

Recently, I heard a discussion among practice managers (firm administrators), that one firm did not feature their team members on their website because it made it easier for head-hunters to find people to contact and entice them away. Others agreed that it was a good idea.

I do not agree. I believe there are more benefits to featuring your team on your website than dangers. Featuring them is saying that you are proud of them and that they are qualified professionals taking care of your clients. It is also a boost for your administrative team. Your new hires (recent college graduates) are thrilled to be able to tell their relatives and friends that they should check out your website and see their picture.

If you are losing people to recruiters, it is your fault.

  • Maybe your culture isn’t clearly defined and protected.
  • Maybe you have an abusive partner/manager or two.
  • Maybe everyone is not living up to the firm’s published core values.
  • Maybe you aren’t keeping pace with salaries for your different levels of experience.
  • Maybe the communication within your firm is poor. It’s the one I hear the most about!
  • And maybe, as leaders, you simply are not saying, “Thank you for your efforts,” enough.

If you are losing good people, look in the mirror.

  • "He who steals a little steals with the same wish as he who steals much, but with less power."
  • Plato

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