Tuesday, March 2nd, 2021

Be An Encourager

“We can improve our relationships with others by leaps and bounds if we become encouragers rather than critics.” Joyce Meyer

Young accountants coming into the world of public accounting might be surprised at the number of critics they encounter.

It seems, in many firms, the experienced CPAs have fallen into the habit of teaching by criticism. Too often, their expectations are not adequately communicated and yet they become critical when new college recruits struggle with the tasks they are assigned.

I have heard many new recruits say, “I never learned any of this in college.” I suppose that is the case with many new graduates entering any profession.

The next time you are writing review notes for a new hire, be sure to consider if you communicated your expectations, clearly and concisely, at the beginning of the assignment. Actually discuss the review notes verbally with the team member and be sure to offer words of encouragement.

When a new hire receives seemingly harsh, written review notes without any personal communication or encouragement, it can be very demotivating and disheartening.

Encouragement builds relationships that can result in long-term career progress. Encouragement keeps people at your firm and prevents them from seeking job satisfaction elsewhere. Read the above quote again.

  • "Your talent determines what you can do. Your motivation determines how much you’re willing to do. Your attitude determines how well you do it."
  • Lou Holtz

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