Thursday, April 29th, 2021

Here I Go Again

“Chains of habit are too light to be felt until they are too heavy to be broken.” – Warren Buffett

I have said and written about the following things over and over again for YEARS! The sad part is I continue to observe that these basics of CPA firm management need to be implemented.

  • FIRE CLIENTS who suck up more of your time trying to collect than you do with helping their business.
  • Outplace poor performers more QUICKLY.
  • Update your website so that visitors see timely information that is of IMMEDIATE value.
  • Put partner performance and accountability under the MICROSCOPE.
  • Make it a WIN-WIN for partners who have retired in place to exit gracefully.
  • Spend money on continually educating your people – client service, internal management, and administrative team member. It’s called CPE. Don’t forget the CONTINUING part.
  • Become a MARKETING organization that provides accounting and tax services.
  • Hire a firm administrator/COO who can help the firm MAKE MORE MONEY.
  • Critically assess your PROCESSES.
  • ENFORCE the guidelines, rules, and adherence to the processes OR don’t bother wasting all the time it takes to establish them.
  • EMBRACE change, marketing, technology, social media…..
  • Figure out how your firm can be UNIQUE, different from your competition.
  • "Trust only movement. Life happens at the level of events, not of words. Trust movement."
  • Alfred Adler

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