Tuesday, October 26th, 2021

Have You Earned Your Title?

“Let them think I am more of a man than I am and I will be so.” – Ernest Hemingway

I am inspired by the Hemingway quote above. Are you?

Here’s my take on the Firm Administrator title: “Let them think I am more of a firm administrator than I am and I will be so.”

To all of you firm administrators out there. Are you truly a fully skilled, empowered, professional firm administrator? Or, are you perhaps just a gal/guy Friday only doing what others want to be done? Not that there is anything wrong with that. CPA partners are very poor at implementing. If you are doing this for them, it is a very valuable activity.

However, is it time for you to break out and become a decision-maker? Are you the one bringing new ideas to the firm, researching and investigating those ideas, “selling” them to the partners… then implementing?

Do you always have to check with the managing partner before you proceed with almost any non-routine duty? Hopefully, you are making all of the daily operational decisions on your own, of course, keeping the partners informed but not always having to ask permission.

If CPAs want their firm administrators to earn their keep, they must empower them and always have their back. When partners are approached with operational questions from staff, they must always be willing to say, “I don’t have that answer, you must ask (fill in the name) the firm administrator.”

Sure, at times you will have some doubts and maybe be nervous about far you push it. Just keep telling yourself, “Let them think I am more of a firm administrator than I am and I will be so.”

All of this also applies to the Managing Partner – – – “Let them think I am more of a managing partner than I am and I will be so.”

  • "Earn trust, earn trust, earn trust. Then you can worry about the rest."
  • Seth Godin

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