Tuesday, November 23rd, 2021

Communication to Clients

“Assumptions are the termites of relationships.” – Henry Winkler

Late last week I received a nice notice from one of my clients. It is what they sent to all of their clients letting them know that their offices will be closed for Thanksgiving on Thursday and Friday next week and that they will return to the office on Monday, November 29.

It had a very tasteful Happy Thanksgiving picture message, too.

Do you notify your clients of events like this one? Sure, you think they just know that you will be closed for two days for Thanksgiving but do all of them “just know?” Don’t ever assume.

  • "Don’t use words too big for the subject. Don’t say infinitely when you mean very; otherwise you’ll have no word left when you want to talk about something really infinite."
  • C. S. Lewis

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