Monday, November 29th, 2021

What Does Your Team Want?

“People have a way of becoming what you encourage them to be.” – – Harvey MacKay

The experts tell us that 79% of workers who recently left their job say they left because of a lack of appreciation.

Because of the serious lack of talented professionals in the CPA profession and a weak pipeline for the future, perhaps you have upped your game and are paying people an excellent salary. That is important.

But never forget something that I have continually written about for years. They want:

  • You to say appreciate them
  • Someone who cares about them personally (mentoring)
  • Recognition if they go above and beyond
  • Recognition if they help others
  • Leaders who always say, “Good morning!” and “Thank-you!”
  • You to listen to them

I love to share Tom Peters’ Big Six:

  1. Hello.
  2. Thank you.
  3. Eye contact.
  4. Fierce listening.
  5. What do you think?
  6. How can I help?

Read more – Here is a great article by Amy Vetter in Accounting Today – Why It Is Important To Thank Your Team.

  • "It's amazing how email has changed our lives. You ever get a handwritten letter in the mail today? What the? Has someone been kidnapped?"
  • Jim Gaffigan

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