Tuesday, December 21st, 2021
Firm Administrators Facing A New Year
“It is not necessary to change. Survival is not mandatory.” – W. Edwards Deming
2020 and 2021 have been very challenging years for everyone and accounting firms are no exception.
The Firm Administrator (or person with a similar title) has been on the frontline fighting the efficiency and operational battle since that second week in March 2020. I commend you for your stamina and your problem-solving skills.
The challenges continue right up to the current day and 2022 will also be a STORM TO SURVIVE.
The following also applies to other support professionals such as marketing directors and HR directors.
I saw the following saying on a pendant in a catalog and I made my own version for firm administrators:


- "Survival can be summed up in three words - never give up. That's the heart of it really. Just keep trying."