Monday, December 13th, 2021


“People buy into the leader before they buy into the vision.”- John C. Maxwell

Marcus Buckingham said it years ago in his book First Break All The Rules in 2016 and it is still being repeated almost daily in the business world:

“People leave managers, not companies” – Marcus Buckingham, First, Break All the Rules: What the World’s Greatest Managers Do Differently

In my version for CPA firms, it goes like this: “People don’t leave firms, they leave people.”

If you are experiencing the new trend called, “The Great Resignation,” don’t be surprised if you discover that some of your talented people leave because they have not experienced an involved, focused, qualified and caring manager.

Do you have people who are driving other people away? You better fix it.

Instead of managers being worker bees, they should adhere to the description of a manager: A manager gets things done through other people. They don’t do the work themselves. Leaders must allow managers to be managers of people and not production units who must hit certain chargeable hour goals themselves.

I’ll leave you with another quote from the same book by Buckingham:

“The talented employee may join a company because of its charismatic leaders, its generous benefits, and its world-class training programs, but how long that employee stays and how productive he is while he is there is determined by his relationship with his immediate supervisor.”

  • "To lead people, walk behind them."
  • Lao Tzu

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