Friday, March 25th, 2022

Client Satisfaction Is Fine But There Is More

“If you want to make your dreams come true, the first thing you have to do is wake up.” – J. M. Power

It is that time of year when client service becomes even more important. You have to do more than satisfy a client if you want loyal, long-term clients.

Your firm has to become the best. The best means – You are the ONLY ones who DO WHAT YOU DO the way you do it. Period. Read this Friday Flashback post to learn more.

  • "I'm in this sport to win but win by being the best, not by being lucky."
  • Daniel Ricciardo

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