Tuesday, April 12th, 2022

Why Do You Stay?

“People won’t have time for you if you are always angry or complaining.” – Stephen Hawking

I have heard a similar story many times during my years of talking with CPA firm team members.

I am often asked to counsel an employee working in a CPA firm. They tell me things. Sometimes I hear things via an upward feedback survey interview or at a conference. It involves a certain team member sharing somewhat of a horror story with me.

They tell me that they never hear a partner say thank you. They are not recognized or appreciated for their hard work and dedication. Any kind of formal feedback never happens. Many leaders are unprofessional, distant, grumpy, unhappy, unappreciative, self-centered, short-tempered, greedy, weird, crazy, and sometimes even worse. They (the leaders/partner) will not change and embrace current trends.

When I ask the obvious question, “Why do you stay?” I get similar and somewhat surprising answers.

  • They don’t mean to be rude.
  • They are really very busy and can’t help themselves.
  • I like the location, it is close to my home.
  • They pay me fairly.
  • I like my co-workers.
  • I like my clients.
  • They do provide some flexibility,
  • I can’t make this much money somewhere else.

I wonder if they just like to complain. At one time, I had one of those “No Whining” signs in my office because I really heard more whining than complaining.

Has it just become part of the firm culture? And, the validity of those complaints can’t be serious or why would they stay?

Be sure to work on the culture at your firm. If you don’t focus on it and continually work on it, it will form on its own and might not be something you are proud of.

  • "That I be not as those are who spend the day in complaining of headache and the night in drinking the wine which gives the headache!"
  • Johann Wolfgang von Goethe

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