Monday, June 27th, 2022

Keep It Top Of Mind

“You cannot do kindness too soon, for you never know how soon it will be too late.” —Ralph Waldo Emerson

Sometimes we get stressed. The client needs something pronto. We pressure staff to get work done. We are backlogged on review. Many people want our attention. There seems to be question after question from the team. There seems to be interruption after interruption.

Don’t forget to be kind.

I occasionally repost a Seth Godin blog post. Here’s one that is important inside a busy CPA firm. It is titled: The Kindness Bonus

“Please be kind” sounds like a moral imperative. And in some ways, it is.

But behind the theory of the firm and a key building block of successful communities is the idea that kind interactions are significantly more productive.

When people feel seen and respected, they’re more likely to focus on what needs to be done, instead of taking umbrage or being defensive.

When we leave opportunities and pathways for others, they can move forward with less friction.

And when we’re enjoying our days, we’ve created a posture that spreads.

Hockey games aren’t supposed to be kind. But just about everything else works better when we don’t throw elbows.

  • "Kindness can become its own motive. We are made kind by being kind."
  • Eric Hoffer

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