Monday, September 19th, 2022

The Firm Administrator

“It is difficult to bring people to goodness with lessons, but it is easy to do so by example.” – Seneca

If your firm does not have a firm administrator (practice manager), you are missing out on a huge cost savings. The FA does what partners are doing and shouldn’t be doing, you know, administrative and management work. The FA handles all firm operational activities. When a FA takes away most of the partner time spent on HR, financial affairs, marketing, technology, etc., it gives partners more time to be more chargeable (that adds up to a lot!) to mentor young accountants and bring in new business.

The FA acts as a communication link between partners and all other staff. The FA arranges firm activities, parties, and networking events and does a lot of coaching and supervising that turns new hires into professionals.

They are often a listening ear and a problem-solver for minor conflicts among the staff. They are a role model demonstrating professionalism at all times.

I always think of the firm administrator when I see this cartoon via Far Side. Check it out and replace the words border collie with firm administrator!

Invest in your firm administrator by providing on-going learning opportunities. Have them join CPAFMA. To provide them with a mentor/coach, contact me.

  • "Our networking event is total chaos! No one knows when to eat, where to stand, what to... Oh, thank god! Here comes the firm administrator."
  • Rita Keller - via Far Side

Leave a Reply