Monday, November 14th, 2022

Do This In November

“If I cut you off, chances are you handed me the scissors.” – Unknown

I have written about it often. You have talked about it often.

It is time to off-board several of your current clients. Make room for new and better clients. You do this because:

  • You can add some great clients without overloading (punishing) your staff.
  • You can finally divest yourself of those clients that are always a collection problem.
  • You can weed out those C and D-level clients who are always getting their information to you at the very last minute (again punishing your staff).
  • It gives you room to really focus on providing exceptional, unique client service.
  • It would help you identify, develop and define a true, specialized niche, something your firm can become famous for.
  • It helps you work with people (clients) you really like and enjoy, not those you just tolerate.

Now, November is a good time to notify those clients. If you want a sample of a client termination letter, let me know.

  • "People inspire you, or they drain you – pick them wisely."
  • Hans F. Hansen

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