Friday, January 27th, 2023

The Decline of Voicemail

“Sometimes all a person wants is an empathetic ear; all he or she needs is to talk it out. Just offering a listening ear and an understanding heart for his or her suffering can be a big comfort.” – Roy T. Bennett

Here’s a Friday Flashback post from 2014 that notes the decline of voicemail. Do you still expect clients to leave voicemail messages rather than you accepting their call at once?

  • "Too often we underestimate the power of a touch, a smile, a kind word, a listening ear, an honest compliment, or the smallest act of caring, all of which have the potential to turn a life around."
  • Leo Buscaglia

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