Friday, February 3rd, 2023

Difficult Clients – Flashback Friday

“If you have some respect for people as they are, you can be more effective in helping them to become better than they are.” – John W. Gardner

I remember hearing David Maister expand on this theme (difficult clients) in one of his presentations years ago.

Read this Flashback post.

  • "As I grow older, I pay less attention to what men say. I just watch what they do."
  • Andrew Carnegie

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