Archive for the ‘On My Mind’ Category

Monday, June 24th, 2019

Wastes To Look At In Your Firm

“Time is free, but it’s priceless. You can’t own it, but you can use it. You can’t keep it, but you can spend it. Once you’ve lost it you can never get it back.” – Harvey Mackay

Last week I read the tweet below from @AccountingEdit (Dan Hood). He was attending the Rainmaker Superconference in Atlanta. So much is said in just these few words. Read these few words and apply them to your CPA firm.

Wastes to look for (in your firm and at your clients):

Defects: In which areas are things not right the 1st time?

Waiting: Where can time taken be reduced?

Over-engineering: Do too much for money charged

Process: There’s no process or a flawed process

  • I wasted time, and now doth time waste me.
  • William Shakespeare

Thursday, June 20th, 2019

Keep It Simple

“Simplify, simplify.” – Henry David Thoreau

Recently, we joined a group of friends for dinner at a nearby restaurant. It was one of those restaurants that provided a menu that weighed about two pounds and seemed like a coffee table book. The hostess seemed to struggle to carry eight of them as she led us to our table. These types of restaurants always make me wonder who they are trying to impress.

This visit was different.

They have a new, simple menu that you open, lay it flat and that’s it. A front cover, two facing pages inside and more choices on the back. Most of the offerings we were used to were included.

Maybe restaurants are trying to impress people with their expensive looking menus but I was more impressed with the simplicity and ease of ordering.

How many things are you making more complicated in your firm just because you have always done things a certain way? Now is the time to simplify! Technology will make it happen.

  • Customers require the effective integration of technologies to simplify their workflow and boost efficiency.
  • Anne M. Mulcahy

Tuesday, June 11th, 2019

Merging Up? Get Ready For Some New Rules

“The measure of intelligence is the ability to change.” – Albert Einstein

Have your merged up? Are you considering merging up? Here’s something to think about and understand.

It comes from a post by @SkipPrichard about a book written by Kevin Kruse – Great Leaders Have No Rules: Contrarian Leadership Principles to Transform Your Team and Business. Read the reviews on the book. It might be one you should have on your summer reading list if you are a leader or aspire to be one.

Yes, this whole book came from a crazy Post-It Notes story. About 20 years ago I had sold my company and joined the new company as a partner, VP, and I reported to the CEO. He had me very excited and committed to the future of the new combined organization and how we would build it together. But then the CFO docked my first expense check by about four dollars. He told me they won’t reimburse my Post-It Notes because it was a wasteful expense. It was a rule—no Post It’s—that I didn’t know about. In that moment, that one rule, suddenly made it clear that this was “their” company, not mine. They were in control, not me.

Many practitioners have learned the hard way that a so-called merger is not what they thought a merger would be like. For the most part, I believe CPA firm mergers work out well. But, not always. Just be prepared for a new way of life.

  • Highly successful people take immediate action on almost every item they encounter.
  • Kevin Kruse,

Thursday, June 6th, 2019

The People Around You

You are working in a firm. Take a look at the leadership group.

You are the leaders in a firm. Take a look at the people you have hired.

Sometimes the following applies for a while but not for the long term. If you feel like you might be in a cage, do something about it.

I saw the following on Facebook. Also, ask yourself, “Am I in the right circles with my social media?”

CircleCage

  • Stop letting people who do so little for you control so much of your mind, feelings and emotions.
  • Will Smith

Tuesday, May 14th, 2019

Firing a Pregnant Person

“They say a person needs just three things to be truly happy in this world: someone to love, something to do, and something to hope for.” ― Tom Bodett

I am often consulted about various HR issues inside an accounting firm. I’ve received questions of many types and some of the same questions over and over again. I am not a legal law attorney. So, I may give you advice as to how many accounting firms have handled various problems but I strongly advise you to check with your attorney before you proceed in some troubling situations.

One repeated question is basically, can we fire a female who is pregnant? Experts tell us you can fire a pregnant person but not because they are pregnant. Here is a very interesting and educational article for you to read. Please read it. If the issue hasn’t come up at your firm, sometime in the future it will

It’s from Inc. and written by Suzanne Lucas @RealEvilHRLady, titled: 7 Lawsuits Claim Amazon Fires Pregnant Women.

  • Most people work just hard enough not to get fired and get paid just enough money not to quit.
  • George Carlin

Tuesday, May 7th, 2019

The Benefits of the Cloud

“Who cares about the clouds when we’re together? Just sing a song and bring the sunny weather.” – Dale Evans

I often talk to firms who are still hesitating on whether to be “in the Cloud” or not. Most are still nervous about where their data will be and how it can be safer than it is on their own servers.

Roman Kepczyk has seen it all when it comes to CPA firm technology and has over thirty years of experience advising firms on technology matters. In his recent article via AccountingWeb, he gives you Seven Reasons Firm Workflow Should be in the Cloud.

Here are the seven reasons…. read the article to learn more about each reason:

  1. Remote Access
  2. Data Centralization
  3. Improved Collaboration
  4. Reduced Maintenance
  5. Improved Support
  6. Managed Cost
  7. Security

Conclusion: Firm owners need to educate themselves on how digital workflows and cloud technology can improve teamwork and client service. Discussing the seven items above before renewing any software license will allow the firm to focus more clearly on the optimal solutions that cloud provides.

  • Cloud computing is often far more secure than traditional computing, because companies like Google and Amazon can attract and retain cyber-security personnel of a higher quality than many governmental agencies.
  • Vivek Kundra

Tuesday, April 30th, 2019

Snooze Is Not For You

“The cost of being wrong is less than the cost of doing nothing.” – Seth Godin

On rare occasions, I provide a complete post by Seth Godin. Today is one of those days. Why? I observe so many CPA firms that delay decisions and then delay them again and again.

I also observe that CPAs have an email Inbox that houses hundreds of emails. I once knew a tax manager that had thousands of emails in her Inbox. That is when we began limiting the digital space that accountants could use for their email. Please consider small, everyday decisions and larger partner group decisions as something you should deal with and then move on!

SNOOZE IS A TRAP

There’s a button on my email program that allows me to postpone an incoming email to a future day.

Sort of like a snooze button.

The snooze button is a trap. It’s a trap because not only do you have to decide later, but you just expended time and energy to deciding to decide later.

Do it once, move on.

‘Decide once’ is a magical productivity commitment.

There is a certain class of decision that benefits from time. Decisions where more information is in fact useful.

But most of the time, we’re busy making decisions that should be made now or not at all. You end up with a ton of decision debt, a pile of unanswered, undecided, unexplored options. And you’re likely to simply walk away.

If you open an email, you’ve already made the commitment to respond and move on. Not to push it down the road.

In or out, yes or no, on to the next thing.

Snooze is not for you.

  • How dare you settle for less when the world has made it so easy for you to be remarkable.
  • Seth Godin

Friday, April 26th, 2019

Spring Cleaning

“If you always add and never subtract, you will eventually bury yourself.” – Peter Walsh

Maybe you aren’t really too busy today. Anyway, you are probably still recuperating from tax season.

This would be a great day to clean your desk (and your office)!

Right, I know you are paperless (cough, cough). But do you spend time looking for stuff? Studies have found that we lose precious work minutes every time we go searching for a lost paper on a cluttered desk or office.

This doesn’t just apply to paper items. Studies have also found that information workers lose up to two hours a week frantically searching for lost digital documents.

In her article via HBR, Libby Sander tells us that cluttered spaces can have negative effects on our stress and anxiety levels, as well as our ability to focus. Workplace stress costs American businesses up to $190 billion every year in health care costs alone. Read the article here.

I have toured many accounting firm offices over the years. I can always tell, without being told, which office belongs to a tax partner or manager (because of the stacks of papers, files, mail, magazines, etc.)!

This is the day to unclutter your desk, office, and your mind!

  • Clutter smothers. Simplicity breathes.
  • Terri Guillemets

Tuesday, April 23rd, 2019

What Being on Salary Really Means

“When an actor comes to me and wants to discuss his character, I say, ‘it’s in the script.’ If he says, ‘But what’s my motivation?” I say, your salary.” – Alfred Hitchcock

According to the U.S. Department of Labor, when an employee is paid on a “salary basis,” this means essentially that she receives regular pay on a regular basis, and that this amount doesn’t fluctuate in regard to the quality or quantity of work actually performed.

Salaried positions often have a higher perceived status and job titles that seem more professional. Being salaried is viewed as having to work extra hours for no additional pay, but if you work less than 40 hours per week, you still get paid your salary. Salary allows for some degree of flexibility and stability.

How does this apply inside your accounting firm? You would think that salaried people would not be monitored as closely as hourly employees. However, as one client said to me recently, “We put them on salary but we treat them like hourly.” What are the benefits of being salaried at your firm?

I have observed that flexible scheduled and part-time people seem to receive more perks and are treated more equitably than full-time, salaried people.

  • I came into the game when I broke into the major leagues, the minimum salary was seven thousand dollars, and I'd have to go home in the wintertime and get a job.
  • Nolan Ryan

Wednesday, April 17th, 2019

Team or Not?

For years, I have talked about CPA firm “teams”. I usually use “team member” rather than staff. I have contended that if you talk consistently about a team, maybe you will actually become one.

I recently read the following quotation by Simon Sinek:

“A team is not a group of people who work together. A team is a group of people who trust each other.” – Simon Sinek

It made me think about it in a completely different way. I believe a lot needs to be done to develop a strong level of trust within many accounting firms. I have observed that staff do not trust partners and vice versa.

Firm leaders, continue to work on trust within your firm. The best way to start is by setting a good example. Revisit The Four Agreements.

  • Love all, trust a few, do wrong to none.
  • William Shakespeare