Archive for the ‘Talent’ Category

Friday, November 9th, 2018

Executive Presence, What Does That Mean?

“Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others.” —Jack Welch

My friend Kristen Rampe has been providing some amazing workshops for some of my clients and other progressive CPA firms. Here’s some information about one of her most popular workshops. Maybe it would be helpful to your team members.

EXECUTIVE PRESENCE AND CHARISMA

How you show up matters. For many CPAs, displaying higher levels of confidence and charisma in their interactions with clients, co-workers and the community can make a significant impact on achieving professional and personal goals.

Exhibiting the traits we associate with charisma and executive presence doesn’t come naturally to everyone. When was the last time you or your team set aside some time to discuss modern professional dress or actively work on posture, eye contact and confidence?

This session gives practical knowledge, advice and live practice that leaves participants feeling empowered to reach their next level of leadership.

Get more information on her workshop here.

  • I am not afraid of an army of lions led by a sheep; I am afraid of an army of sheep led by a lion.
  • Alexander The Great

Monday, November 5th, 2018

2018 Anytime, Anywhere Work™ Survey Results Summary

CoverLast week, ConvergenceCoaching, LLC released their 2018 Anytime, Anywhere Work™ Survey.

Today’s talent wants to integrate work and life. As a result, leaders must continually find ways to innovate workplace flexibility.

The goal of the survey is to collect data on CPA firm adoption of flexible work programs and the experiences firms have had with these initiatives.

Firm leaders need to thoughtfully contemplate how enhancing a more flexible workplace can be a huge benefit to the future of the firm.

Jeff Phillips, CEO of Accountingfly tell us, “On Accountingfly, we see incredible talent response to remote accounting jobs, which receive at least 8 times the number of applicants than in-office positions. The demand for remote careers in accounting is clear, and it’s such an obvious solution to the talent issues facing CPA firms.”

Download the survey summary here.

  • Common sense is genius dressed in its working clothes.
  • Ralph Waldo Emerson

Thursday, November 1st, 2018

Are You Breaking This Employment Law?

“Win or lose, do it fairly.” – Knute Rockne

The whole topic of exempt vs. non-exempt has been a challenging conversation inside CPA firms ever since I can remember.

Many CPA firm leaders think the simple answer to paying people is to “put them on salary.” This might not be a wise choice.

I have heard so many questions over the years about docking a salaried person’s pay if they are continually tardy, leave early, etc.

Please take time to read this informative article via Inc. by Suzanne Lucas @RealEvilHRLady. It is titled, “The Employment Law You Are Probably Breaking.”

Here’s an excerpt:

You can discipline, fire, demote, yell at, or dock vacation time. But, you may not dock pay. And if you do dock pay? You’ve just made that person non-exempt. Which means you not only owe overtime going forward, you owe it going backward. So your attempt to save $50 by docking two hours pay could mean you’ll be out thousands in back overtime pay.

  • The Way You See People Is The Way You Treat Them, And The Way You Treat Them Is What They Become
  • Goethe

Tuesday, October 23rd, 2018

A Difficult Situation

“Most people work just hard enough not to get fired and get paid just enough money not to quit.” – George Carlin

Believe it or not, I have been asked by several CPA firm leaders over the years about what to do in this unsettling situation.

You have a poor performing employee. The employee is female and she needs to be fired. She is not performing well. You have even put her on a performance enhancement plan that she has failed. Then, before you decide to pull the trigger and fire her, you learn that she is pregnant.

Is it legal to fire her or do you have to wait until she returns to work after maternity leave? It’s a tricky situation and Suzanne Lucas (@RealEvilHRLady) gives us some great advice.

The bigger issue is that you procrastinated on letting her go in the first place. That is the exact issue I see most often with CPAs.

Use this informative article to help you going forward.

And, please deal with poor performance proactively. Document all performance feedback and be sure someone is not surprised when they are fired.

  • If you aren't fired with enthusiasm, you will be fired with enthusiasm.
  • Vince Lombardi

Wednesday, August 29th, 2018

Working Remotely Works

“The privilege of a lifetime is being who you are.” – Joseph Campbell

I recently noticed a discussion on the CPAFMA discussion board. Someone wanted guidance on designing a remote work policy.  Some firms are really strict about having a documented agreement that outlines the do’s and don’ts of staff working remotely.

I thought a great reply was provided by my friend, Donna Marlarkey, Firm Administrator for KWC in Alexandria, Virginia. The firm doesn’t stress that working remotely is a privilege, it is something offered to everyone. Here is Donna’s reply to the question.

donnaWe have so many staff who work remotely… some even work from other states (we have them in NC, Colorado, North Dakota and Rhode Island). Our staff loves the flexibility of working from home when they need to. We try not to get wound up in whether it is a right or a privilege… as long as the employee is getting their work done.

The courtesy is extended to everyone… from Partners to our administrative staff (to the extent admin staff has work they can do remotely, like billing, setting up new clients, etc.). We are on a cloud and we are mostly paperless, so working from home is no different than working here at the office. We do ask that they update the EIO board to let us know when they intend to work from home so that we can plan for it (the EIO board “electronic in/out” status site that we use to know where our staff are and what their schedule is). 

I had lunch with someone the other day who used to be with BB&T and they worked under the presumption it was a privilege. They made staff sign annual statements that showed their kids were enrolled in daycare, and they had some kind of program that could tell by the lack of keystrokes whether someone was working or not… if someone was home “working” they were supposed to be working, not going to the store, doing laundry, etc.

Our firm takes the position that we want to be competitive, so we want our staff to have options to have work/life balance, so again, as long as the work is getting done, we let them control their schedule. It’s surprising how many of our young staff prefer to work at really odd hours… they will log in at 10:00 at night when they are most productive! 

I wish you all the best with coming up with an agreement that works for you and your firm.

I agree with Donna – I also wish you much success in offering remote work opportunities to your staff.

  • Think for yourselves and let others enjoy the privilege to do so, too.
  • Voltaire

Tuesday, July 31st, 2018

Hiring of Accounting Graduates Is Down

“To improve is to change; to be perfect is to change often.” – Winston Churchill

How will this affect your CPA firm?

Bob Dylan’s theme “The Times They Are A-Changin’” continues to apply to the CPA profession.

Acctg grad hiring down

  • If you don't like something, change it. If you can't change it, change your attitude.
  • Maya Angelou

Friday, July 27th, 2018

July Newsletter – Employee Engagement

“No matter what people tell you, words and ideas can change the world.” – Robin Williams

My July newsletter went out this week. The feature article was written for MNCPA and published in their Footnote newsletter for members.

Articles:

Engagement For The Benefit of All

Organizations with high employee engagement experience 22 percent higher profitability. Reprinted with permission of MNCPA,

Need to talk?

Sometimes you just need a sounding board or someone outside the firm to simply listen and offer suggestions. Read more about my personalized advisory program for management leaders in CPA firms.

You can sign-up here to receive my newsletter via email.

 

  • Be less curious about people and more curious about ideas.
  • Marie Curie

Thursday, July 19th, 2018

Beware of Helicopter Parents

“A suburban mother’s role is to deliver children obstetrically once, and by car forever after.” – Peter De Vries

Fall recruiting season is fast approaching. Your recruiting team will be on college campuses for job fairs, networking events and interviews. Beware of helicopter moms. They have been spotted roaming the halls of accounting job fairs gathering intel for their student.

Over the last several years, I have heard more and more stories about helicopter parents (almost always Moms) getting involved in the job search and actual hiring of their children by accounting firms. I know, many of you will say this is unbelievable! It’s not. It happens.

It probably begins when their younger teenager gets their first job. Maybe that first job is a fast food chain or a summer job at the local pool. Moms are protective and they check things out.

Here’s a great, short story from Suzanne Lucas @RealEvilHRLady. You’ll love the title of her post: Dear Moms, Do You Want Your 35-Year-Old Living in Your Basement? Because This Is How You Get That.

Check out this amusing video in one of my previous posts.

  • Some mothers are kissing mothers and some are scolding mothers, but it is love just the same, and most mothers kiss and scold together.
  • Pearl S. Buck

Thursday, June 14th, 2018

You Probably Have One – A Bad Apple

“Bad apples spoil teams and healthy team dynamics, it is more important than top talent.” – Will Fleps

Over the years, I have often talked and written about bad apples inside accounting firms. A recent blog post by @leadershipfreak brought this important topic to light again.

As I always say, “One bad apple can ruin the whole barrel.” that means that the constant whiner inside your firm is doing significant damage in the long-term. Yet, CPAs are nice people and they just shy away from firing people – even bad apples.

Per the article, one bad apple lowers team performance up to 40%! Maybe that gets your attention.

Read the blog post here. Maybe it will inspire you to have a more critical look at some team members.

The first step is to let the bad apple know they are causing problems. Be honest and straight-forward. Give them a chance to change – but, don’t give them too long.

Warning! – Make sure your culture isn’t cultivating bad apples.

  • In marketing you must choose between boredom, shouting and seduction. Which do you want?
  • Roy H. Williams

Wednesday, June 13th, 2018

Changes To The CPA Exam

“In the middle of every difficulty lies opportunity.” – Albert Einstein

The Journal of Accountancy has a podcast titled, How Tax Reform – and Excel – Are Changing The CPA Exam. It is hosted by Chris Baysden of the AICPA.

Tax reform will have an important impact on many aspects of the accounting profession — including the CPA Exam. In this week’s episode of the podcast, we talked to Mike Decker, the vice president of examinations at the AICPA, about the changes being made to the exam as a result of tax reform — and about how Excel will now be available for use on the test.

What you’ll learn in this episode:

  • How the AICPA’s exams team has gone about collecting feedback on the exam.
  • Why continuous testing could be on the horizon.
  • The timeline for implementing changes due to tax reform.
  • How and why a practice analysis will be initiated.
  • The changes that test takers will see to monitors and software used in the exam.

Here’s a link to the podcast (it’s only 11 minutes long). You need to know so you can advise and encourage the young accountants in your firm to take the Exam and get it behind them!

  • Nothing happens until something moves.
  • Albert Einstein