Posts Tagged ‘engagement’

Tuesday, January 12th, 2016

It Is More Than A Lot Of Warm & Fuzzy Stuff

IMG_1071Employee engagement – We read about it everywhere. We have been reading about it for several years now (and I have been writing about it for several years, too).

Most of the information about employee engagement originates via the Gallup organization. A recent poll showed that 70% of employees are “not engaged” or “actively disengaged” at work.

As a firm leader, please take a few minutes to really think about your own people and also take the time to observe them first-hand. Can you spot the ones who are truly “actively disengaged”?

Many of you (firms) have went to extreme lengths to provide your people with special perks to show them that you value them. However, your people care about a lot more than all the “warm and fuzzy” stuff (free food, free drinks, back massages, sport team shirt day, mini-golf in the hallways, etc.).

According to a recent HBR article, there are three things that leaders should be mindful about giving their employees:

Inspiration. Your culture should be alive with meaning. Share stories how the firm has helped clients succeed. Show them you give back by getting people involved in charitable activities. Your people want to know the firm gives back to your community.

Kindness. Sometimes workplace interactions are cool and distant. Be sure you work on your culture, if you don’t it will develop anyway and might not be something you are proud of. Positive and warm relationships are important. A healthy mentoring program can help. Manage By Wandering Around – talk to your people casually and often.

Self-Care. This is an important one for the accounting profession. Don’t work them too long and hard! You know it happens in public accounting. You might even offer a wellness program with free gym memberships but do your people have time to take advantage of it? Consider taking time during the day (maybe a lunch and learn) to teach people about meditation or consider office exercise breaks. Encourage them to get enough sleep.

It’s all about inspiring employees, being kind and encouraging them to take care of themselves. If your people are happy, your firm will be a winner in the recruiting game.

  • Indifference and neglect often do much more damage than outright dislike.
  • J.K. Rowling, author