Posts Tagged ‘madness’

Monday, April 22nd, 2013

Lessons From The NCAA To Help With Your CPA Firm March & April “Madness”

HostetlerDustinLeanCPA-1023I recently received a newsletter from Dustin Hostetler of Flowtivity. His message this month is SO important to those of your working in the CPA profession. Of course, it is something I am very passionate about: The cultivation of talent inside CPA firms.

My comments and other highlights from his article follow. You can read the entire article here.

The NCAA March Madness tournament and the March & April Madness inside your CPA firm have a similar dynamic:

The emergence of previously unheralded superstars and talent that elevate their teams to new levels of success and productivity.

On the road to the Final Four, certain players emerged as superstars. They elevated their game to previously unseen levels and led their teams to impressive performances in the tournament. Their individual performances inspired other team members to also step-up their game.

These individual, outstanding performances didn’t happen by accident. It entailed months/years of practice, development, coaching and confidence building that led to a break-out culmination when their teams needed them most.

It works much the same way for CPA firms. Successful firms have learned that a culture of learning and development is crucial in the attraction, development and retention of top talent.

It takes engaged partners, collaborative hands-on training, trust through leveraging and the acceptance of mistakes. Read the full article to learn more about each one of these.

Are you a Final Four Caliber Firm?

  • Success comes from knowing that you did your best to become the best that you are capable of becoming.
  • John Wooden

Monday, March 18th, 2013

It’s March Madness Again Inside Your CPA Firm

marchNo, I’m not talking about basketball.

By this time in March, everyone on the team has been working long and often stressful hours. They are moving from engagement to engagement, focusing on client service and responding to multiple priorities on a daily basis. Often they are eating dinner at the office and usually seeing way too little of their families.

Occasionally, tempers are short while expectations remain high and the managers and team are “mad” at someone up-the-line or down-the-line. Requests are flying around the office: “I forgot to tell you, we have a meeting with the client in 2 hours and we need the draft statements!” “Big Fred Client is leaving for Florida tomorrow, can we get his return done by noon today?” “Can we pull some of those people out of the field to help with tax?”

We certainly need less of this kind of March Madness! Here are some suggestions to stop the “madness:”

Think Positive 
Smile when you walk down the hall. Stop and briefly chat with the team, inquire how they are doing – give them lots of cheerfulness and a positive attitude.

Stop Whining and Complaining
It is so easy to get caught up in the rumor mill; you get sucked in before you know it. So, STOP it! Be aware of your words and immediately think STOP IT! If you are coming across negatively. Try wearing a rubber band on your arm and if you catch yourself complaining – snap it!

Use Positive Self-Talk
When you do something really dumb what do you call yourself? (Idiot, jerk, Dumbo). If you say it or think it often enough you might become it. Don’t be too hard on yourself.

Don’t Walk Away From Negative People
RUN away from them!! Stay away from them physically and mentally.

Learn to Praise and Compliment Others Freely and Often
Some of us may have grown up with parents who were just naturally critical, so we may tend to be very critical of others, too. Do you think praise is too fake or hokey? There are two rules: Praise must be true. Praise must be specific.

  • You can't let praise or criticism get to you. It's a weakness to get caught up in either one.
  • John Wooden